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    Store Manager Retail-Female - Karachi, Pakistan - HRSI

    HRSI
    HRSI Karachi, Pakistan

    Found in: Manatal GBL S2 T2 - 1 week ago

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    Description

    Position Overview:

    We are seeking a dynamic and highly skilled female candidate to fill the role of Store Manager for our prestigious high-end jewelry store. The ideal candidate will possess exceptional communication skills along with a strong background in luxury retail management. As the face of our brand, the Store Manager will be responsible for leading a team to deliver unparalleled customer service and drive sales while maintaining the highest standards of quality and professionalism.

    Key Responsibilities:

    Sales Leadership:

    Develop and implement strategic sales plans to achieve or exceed revenue targets.

    Lead by example in providing personalized and attentive service to customers, cultivating lasting relationships.

    Motivate and coach the sales team to meet individual and collective sales goals, fostering a culture of excellence and achievement.

    Customer Experience:

    Ensure that every customer interaction reflects the luxury experience synonymous with our brand.

    Anticipate and exceed customer needs and expectations, delivering a personalized shopping experience.

    Handle customer inquiries, feedback, and concerns with empathy and professionalism, resolving issues to the satisfaction of the customer.

    Team Management and Development:

    Recruit, train, and mentor a diverse team of sales associates, fostering a positive and inclusive work environment.

    Provide ongoing feedback and performance evaluations, identifying opportunities for skill development and career advancement.

    Lead team meetings and training sessions to ensure staff members are knowledgeable about product offerings and sales techniques.

    Visual Merchandising and Brand Presentation:

    Oversee the visual merchandising of the store, ensuring that displays are enticing and reflective of our brand's aesthetic.

    Collaborate with the marketing team to execute promotional events and campaigns, driving traffic to the store.

    Maintain the cleanliness and organization of the store environment, upholding our brand's image of sophistication and elegance.

    Inventory Management and Operational Excellence:

    Implement inventory control procedures to optimize stock levels and minimize shrinkage.

    Conduct regular audits and inventory counts to ensure accuracy and alignment with system records.

    Work closely with suppliers and vendors to manage product orders and deliveries, maintaining adequate stock of high-demand items.

    Qualifications:

    Bachelor's degree in Business Administration, Retail Management, or a related field preferred.

    Proven experience in luxury retail management, preferably within the jewelry industry.

    Outstanding communication and interpersonal skills, with the ability to build rapport and trust with customers and team members.

    Strong leadership abilities with a focus on fostering teamwork, motivation, and accountability.

    Excellent organizational and problem-solving skills, with meticulous attention to detail.

    Proficiency in Microsoft Office Suite and experience with inventory management systems.

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