Best professionals offering call centre management services in Karachi

Service Call Centre Management

Overview

Service call centre management involves managing a team of customer service representatives who handle customer inquiries and issues via phone, email, or chat.

Professional Requirements

To perform this service effectively, professionals should have excellent communication skills, both written and verbal, as well as strong problem-solving skills.

Recommended Accreditations and Certifications

Industry professionals should consider obtaining certifications in customer service, such as the Certified Customer Service Representative (CCSR) or the Certified Customer Service Manager (CCSM).

Choosing the Best Service Provider

When choosing a service provider, clients should look for professionals with experience in the industry, excellent communication skills, and a strong reputation for providing high-quality service.

Questions to Ask Professionals

• What experience do you have in the industry?
• What certifications or training have you received in customer service?
• Can you provide examples of successful customer service experiences?

References

For further information, clients can refer to the International Customer Service Institute or the Customer Service Institute of America.

Average Prices in Karachi

The average daily fee for experienced freelancers is PKR 5,000. The fee varies depending on the city in which they are located. For instance, the average daily fee for a service call centre management freelancer in Karachi is PKR 5,000, while in Lahore is PKR 4,500 or in Islamabad is PKR 6,000.

Requesting a Quote

When requesting a quote for this service, clients can provide their requirements and budget, and the service provider will provide a customized quote based on their needs.

Fees for Service Call Centre Management freelancers

The average daily fee for the experienced freelancers is PKR 5,000.

The fee varies depending on the city in which the are located. For instance, the average daily for a Service Call Centre Management in Karachi is PKR 5,000 while in Lahore is PKR 4,500 or in Islamabad is PKR 6,000.