Anand Maheshwary

2 years ago ·

Post by Anand
>
Looking for a job Reservations Agent

Looking for a job Reservations Agent

Dear Concer! 

I am looking for a job in Reservations Department, I have good hospitality experience. 

Anand Kumar Maheshwary Reservations Execut SOFT SKILLS Communication Organization Active listening Patience Customer Sernce Confict Resokbon Time Management Negotiation Intell gence Callas HARD SKILLS + PMS Opera 7 IDS Next 7.0 v Centrakzed Travel Agency System v Marmot: Automated Reservations System for Hotel Accommodations. v Microsoft Office + PMP Project Management LANGUAGES 7 English < Hing v v DIPLOMA Cwpioma In Hotel Management From Pakistan Institute of Tounsm & Hotel Management HOBBIES < Gym 7 Sngng ¥ Hardworking | Marriott International (xersch) Presently Werkiog Marriott WORK EXPERIENCE Reservation Executive on Answer phone calls and attend to guests’ requests to Obtain payment information and run c Assist guests with bool Sending reports daily pickup reports etc rooms in a hotel it/debit card payments when required 3 and giving directio he HODS such a3 history & forecast, competi 2 transport such as t Take and manage online booking through the on Lialse with the o that the next sh ne booking system er Reservations staff in the team and runs smoothly ovide detailed handovers so esponsible for ensuring that the reservations team achieves or exceeds monthly sales targets Regent Plaza Hotel Reservation Agent (2019 -2021) Answer phone calls and attend to guests’ requests to book rooms in a hotel © internal booking system and make the booking for the guest Take and manage online booking through Always provide outstanding customer servi Follow up with guests who may have had an issue with online or telephone bookings. online booking system I guests Manage the booking schedule effectively Ensure management and receptionist staff are kept up to da Accar Movenpick Hotel & Resorts \ Front Desk Officer (2017 2019) MOVENPICK Greet and wekome guests as they professional and pleasant wh ards Schedule meetings. Interviews. and appointments. cectth ome and go erating with guests queries and address complaints o Remember phoce calls and m to the appropriate line. ake messages and pass them on to the receiver ceive packages. deliveries. and let o Regularly check and sort em, o Give an overview of the office expenses and costs Ramada Creek Hotel RAMADA Guest Service Agent (2016-2017) - take and distribute accurate messages « greet the public and clients and direct them to the correct staff member monitor incoming emails and answer or forward as required « prepare outgoing mail for distribution o fax. scan, and copy documents. maintain office filing and storage systems update and maintain databases such as mailing lists, contact lists and client ACADEMIC BACKGROUND 2022 Master's in International Relations (Conti.) Federal Urdu University, Karachi 2022 Bachelor of Arts Benazir Bhutto Shaheed University, Karachi 2017 Diploma In Hotel Management (Pakistan institute of Tourism & Hotel Management)

If you have any opportunity please do let me know , I'll be thankful to you. 

Best Regards

Anand Kumar Mahesh wary

+923313939428

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