Zohaib Javed

Multifaceted technical career with proven track record of innovation and delivery Accomplished, results-oriented senior delivery leader with proven expertise in implementation engagements with industry leading enterprise organizations. Talented business, solution and strategy consultant with extensive experience in project, program, and portfolio management. Outstanding collaboration, teambuilding and relationship development skills, liaising effectively with stakeholders across all levels.

IT Service & Operations Manager, 3/2021 to 4/2023

Held full responsibility for all IT operations, services and projects spanning three branches – Lahore, Sialkot and Sahiwal for a global IT sales and service provider. Collaborate with Account Managers to identifynew revenue opportunities; performed a thorough cost-benefit analysis of new contracts and collaborated with the accounting team to ensure the accuracy of cost and revenue calculations for each client. Overview of an active project portfolio; monitored and regularly reported project status to all business managers and account managers. Managed branchesincluding telephone and security systems and data room; was in charge of plant supplies in Lahore. Led monthly service forecasting, billing and administration for eachbranch. Provided significant assistance and support to West Coast operational teams. Participated in corporate recruitment, hiring and orientation initiatives.

Business Developer, 5/2023 to Current

- Potential revenue and sales growth opportunities were identified and evaluated, and new business strategies were developed.

- Communicated and worked closely with business partners and participated in the creation of new products.

- Implemented strategic business plans and conducted professional market research and analysis.

- Worked with colleagues to reduce unnecessary business costs - 17% cost reduction in 2023.

- Manage the complete sales cycle from initial contact to contract signing and management of after-sales relationships.

- Create sales forecasts and track business performance metrics to measure success.

- Attend conferences, meetings and industry events to network and promote the company.

- Provide business and management with feedback and insights on market feedback and competitive data.

- Ensure legal guidelines and company policies are followed during negotiations.