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Syeda Aqsa E Sakina

Syeda Aqsa E Sakina

Customer Care Executive / Receptionist

Customer Service / Support

Karachi West, District of West Karachi

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About Syeda Aqsa E Sakina:

Hey everyone, I am a Customer Care executive at Pretty International.

Experience

I worked as a Customer Care Executive at Pretty Internationals for 2 years. I was responsible for providing excellent customer service to international customers, resolving their issues in a timely and efficient manner, and ensuring that they had a positive experience with the company. I have a proven track record of success in this role, and I am confident that I can provide the same level of service in any future role.

Here are some of my key achievements in this role:

  • Successfully resolved over 95% of customer issues within 24 hours.
  • Received over 100 positive customer feedback ratings.
  • Increased customer satisfaction scores by 15%.
  • Developed and implemented a new customer service training program.

I am a highly motivated and results-oriented individual with a strong commitment to customer service. I am confident that I can make a significant contribution to your team.

Education

Currently studying computer science major.

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