Syeda Aqsa E Sakina
Customer Care Executive / Receptionist
About Syeda Aqsa E Sakina:
Hey everyone, I am a Customer Care executive at Pretty International.
I worked as a Customer Care Executive at Pretty Internationals for 2 years. I was responsible for providing excellent customer service to international customers, resolving their issues in a timely and efficient manner, and ensuring that they had a positive experience with the company. I have a proven track record of success in this role, and I am confident that I can provide the same level of service in any future role.
Here are some of my key achievements in this role:
- Successfully resolved over 95% of customer issues within 24 hours.
- Received over 100 positive customer feedback ratings.
- Increased customer satisfaction scores by 15%.
- Developed and implemented a new customer service training program.
I am a highly motivated and results-oriented individual with a strong commitment to customer service. I am confident that I can make a significant contribution to your team.
Currently studying computer science major.
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