Shahzaib Hassan
Customer Service / Support
Services offered
Customer Support Specialist with 3+ years of experience providing Global-class service via live chat, email, and phone across multiple time zones. Proficient in using support tools like Gorgias, Outlook, Salesforce, Discord, Mega, Enigma, and Shopify. Known for resolving issues quickly, maintaining customer satisfaction, and driving retention. Seeking to leverage my communication skills and problem-solving abilities in a fully remote, customer-centric role.
Experience
I thrive on innovation and love turning fresh ideas into impactful solutions. Challenges don’t intimidate me, they ignite my drive to push boundaries and create something exceptional. With a strong blend of creativity, technical proficiency, and a never-quit mindset, I consistently explore unconventional paths to solve problems and elevate experiences. Whether writing clean, effective code, designing user-focused solutions, or empowering a team to succeed, I bring energy, vision, and determination to every project I take on.
Customer Support Specialist with 3+ years of experience providing Global-class service via live chat, email, and phone across multiple time zones. Proficient in using support tools like Gorgias, Outlook, Salesforce, Discord, Mega, Enigma, and Shopify. Known for resolving issues quickly, maintaining customer satisfaction, and driving retention. Seeking to leverage my communication skills and problem-solving abilities in a fully remote, customer-centric role.
Education
Bachelor of Computer Science.
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