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Muhammad Faizan

Muhammad Faizan

IT Support Officer

Technology / Internet

Lahore, Lahore District

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About Muhammad Faizan:

Motivated and detail-oriented professional with hands-on experience gained through a successful internship at Rihno Grouo of Company,Narowal. Following the internship, I secured a position with Sahara for Life Trust in Narowal, where I have continued to grow my skills and contribute to meaningful projects. Committed to continuous learning and dedicated to delivering high-quality work in every role I undertake.

Experience

IT Support Officer
Sahara for Life Trust, Narowal
September 23, 2024 – Present

  • Provide technical support and troubleshooting for hardware, software, and network-related issues.
  • Assist end-users with system and application issues, ensuring minimal downtime.
  • Install, configure, and maintain biometric attendance machines and ensure accurate data recording.
  • Manage and maintain IT assets, including installation, configuration, and updates.
  • Collaborate with the IT team to implement system upgrades and security protocols.
  • Maintain documentation of IT processes, support requests, and solutions provided.

Education

Bachelor of Science in Computer Science (BSCS)
University of Narowal
Graduated: 2020-2024 | CGPA: 2.69 / 4.00

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