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Muhammad Fahad

Muhammad Fahad

Human Resource.

Human Resources

Karachi, سندھ

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About Muhammad Fahad:

Company Name: Telecommunication

Established: 2009

Industry: Call Centre / Customer Support Services

About Us

Telecommunication is a professional call centre service provider established in 2009 with the aim of delivering high-quality customer care and communication solutions. Over the years, the company has built a strong reputation for reliability, consistency, and excellence in client support.

Our Vision

To become a leading call centre service provider known for exceptional customer interaction, advanced communication tools, and world-class service standards.

Our Mission

To provide seamless and efficient customer support services.

To help businesses communicate better with their clients.

To utilize industry-leading technology for enhanced call handling and satisfaction.

Core Services

Inbound & Outbound Call Handling

Outbound Customer Support

Technical Support

Telemarketing Services

Appointment Scheduling

Help Desk Management


 

Experience

A results-driven Human Resources professional with proven experience in recruitment, employee relations, performance management, and HR operations. Skilled in developing HR policies, improving organizational culture, and supporting management in strategic workforce planning. Strong ability to handle end-to-end hiring, onboarding, training, and employee engagement initiatives. Known for maintaining compliance with labour laws, resolving workplace issues effectively, and fostering a positive, productive work environment. Adept at using HRIS systems, managing documentation, and ensuring smooth day-to-day HR activities.

Education

MBA in HR (Human Resource Management).

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