Rizwan Amjad Baig

Seasoned technical support expert with over a decade of hands-on experience in Oracle Apps DBA Support, Oracle E-Business Suite End-to-End Operational Support, Oracle OCI Cloud Architecture design, and Cloud DBA Support. 

Expertise in change management, process automations, digitalization, and SOX/Audit Controls Implementation on OS, DB, Apps, Cloud resources, and admin Access. Skills Oracle Applications Database Administrator (Oracle Apps DBA) Oracle Core Database Administrator (Oracle Core DBA) Oracle E-Business Suite Support Specialist (Oracle EBS Support) Oracle Cloud Database Administrator (Oracle Cloud DBA) Oracle Cloud Infrastructure and Platform as a Service Architect (OCI & PaaS Architect) SOX Compliance and IT Audit Specialist (SOX & IT Audit Expert) IT Project Support Specialist (IT Project Support Expert) Technical Support Consultant Experience Throughout my career, 

I have successfully managed critical datacenter components, including Servers health checks, SAN, and Backup libraries, while providing invaluable Oracle E-Business techno-functional Support, Oracle Apps DBA Support with Exadata, Oracle OCI/Cloud Architecture with DBA Support, and Planning & Design cloud resources. I have evolved into roles such as IT Project support, Technical Support specialist to automate manual processes, digital enablement, and facilitating seamless upgrades and migrations. 

Open to Relocation & Remote Work : Oman, Qatar, Bahrain, UAE, KSA, ....

 I firmly believe that balancing technical excellence with strategic thinking, dedication, and teamwork is the key to achieving exceptional results. I am eager to connect for our next collaboration and explore future opportunities.

ERP Project Support Consultant | Oracle Apps DBA | Oracle OCI Architect & DBA (OCI/PaaS) Jazz Jul 2012 - Present (11 years 3 months) 

Technical Project Support - Oversaw technical project scope finalization, implementation, and Go-live support.- Managed change management and secured User Acceptance Testing (UAT) signoff.- Reviewed and validated technical documents.

- Effectively handled technical resource management for in-house teams and vendor management for outsourced projects.- Achieved successful implementation and support of non-ERP IT systems.- Evaluated technical deliverables, controlled costs, and ensured timely project delivery.- Supported business process digitization, automation, and implemented security controls. Oracle Apps DBA Support - Administered Oracle E-Business Suite (R12.1.3 and R12.2.4) on Exadata/Exalogic environments with 11g & 19c databases.- Managed patching, cloning, data fixes, and configurations.- Implemented SSO, SSL, and SOX controls for audit compliance.- Led migrations and upgrades for various versions and products.- Ensured efficient management of ERP and non-ERP backend environments.- Maintained DR and DMZ environments, including workflow hierarchy and closing support.- Handled functional/business processes and resolved related issues.- Managed a team consisting of functional experts, developers, and junior DBAs to ensure 24/7 support. 

Oracle Cloud OCI/PaaS Support - Designed Oracle Cloud/OCI/PaaS environments and executed resource management.- Successfully led the migration of five legacy Oracle EBS databases and applications to Oracle Public Cloud. 

Core Oracle Database Administration (11g, 19c) - Provided essential Oracle Core DBA support, including patching, cloning, backups, and health checks.- Managed various tasks such as Data Pump, integrations, RAC, ASM, and database upgrades. 

Key Skills: Oracle, E-Business Suite, Oracle Apps DBA ,Change Management, UAT, Database Administration, Technical Project Management, Vendor Management, Security Controls, Cloud Migration, Team Leadership, Automation, Cost Control, Audit Compliance

Education University of Agriculture, Faisalabad Computer Science ( BSCS) 4 Years Degree , Computer Science 2000 - 2004 Board of Intermediate & Secondary Education Gujranwala F.S.C (Pre-Engineering), Pre-Engineering 1997 - 2000 Board of Intermediate & Secondary Education Gujranwala Matric (Science), Sciences 1996 - 1997 

Licenses & Certifications RAC & Grid Administration(RAC & Grid Infrastructure Administration Accelerated Ed 1 LVC) - 

Oracle 6086698 ORACLE 11g Database Administration(ORACLE 11g Database Administration with LINUX) - Oranet Training and Solutions Backup Management(SharePoint 2010 Ignite for IT Professional) - 

Microsoft Rizwan Amjad Baig - page 4 Backup Management(ULTIMUS BPM Suite V8 EIK Administration) - Ultimus Business Process Modeling - Ultimus Admin Tools (ULTIMUS BPM Suite V8 EIK Advance) - 

Ultimus 11i Purchasing Management - 

11i Inventory Management(Business Process & Support) -

 Oracle 3103315 Exadata Database Machine Administrattion Ed 3LVC - Oracle 7549436 Oracle Database 11g: Administration Certified Associate - 

Oracle OC1350350 Oracle SOA suite 12c :system Architecture and Administratio Ed 1 LVC - 

Oracle E-Business Suite R12 Applications Database Administrator - Professional - Oracle