Ghulam Aisha

I am a motivated and organized administrative professional with experience in managing office operations, coordinating internal workflows, and supporting customer-focused services. My background includes roles in the insurance and digital support sectors, where I effectively handled correspondence, maintained accurate records, and ensured smooth day-to-day operations. Proficient in Microsoft Office and communication tools, I’m dedicated to efficiency, team collaboration, and creating seamless processes in fast-paced environments. I value integrity, adaptability, and consistently strive to contribute to business goals and client satisfaction.

Experienced in administrative support and customer service, with a background in managing office operations, maintaining records, and assisting internal departments. Worked with SwiftSupport to provide remote digital assistance to international clients, handling queries, updates, and CRM entries. Supported insurance service operations by promoting savings and protection plans, guiding clients through product options, and maintaining professional communication. Skilled in multitasking, data handling, and using tools like Microsoft Office and WhatsApp Business to ensure smooth workflows and client satisfaction.

Holds a Master of Commerce (M.Com) degree with a specialization in Accounting, providing a strong foundation in financial management, business operations, and administrative functions. This academic background supports a detail-oriented and analytical approach to office and customer service roles.