Faysal Malik

Experience of handing the Hospitality individuals and teams from every department and train new joiners regarding the code and conduct.

- Good Leasing, Operational and management skills along with very good relationship skills 

- Administration, Property and facility management 

- Management professional with over 7 years experience in Property & Facility Management 

- Good understanding of Hard and Soft Services with Projects Administration.

- Hands on experience from gap analysis to Key Performance Indicators (KPI), Public Performance Measurements (PPM) & Operational Excellence
- Sound knowledge and understanding of food and beverage preparation, etiquette, customer service training.

- Experience of managing payrolls, maintaining schedules, planning and organizing events

- Experience of checking and replenishing the supply goods.

- Experience of conducting quality check from time-to-time, by strictly abiding to the compliance, SOPs and hospitality standards.- 

Soft spoken, patient, modest with welcoming attitude towards the customers.

- Good presentation skills, with prompt and friendly service with excellent communication skills and customer service ability.

More than 7 years and still counting. Currently COO of a shopping mall

Graduation and still learning