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    • Development Coordinator - Islamabad - WellnessLiving

    WellnessLiving
    WellnessLiving Islamabad

    3 weeks ago

    Upper Management / Consulting
    Description

    About Us:

    WellnessLiving isn't just our name, it's who we are. We're a software company with a heart, placing people and community at the center of everything we do. Our diverse and inclusive culture provides our people and customers with the support, resources, and tools they need to achieve their goals—professionally and personally.

    From a bootstrap start-up to the fastest-growing software company for class and appointment-based businesses in North America, our commitment to excellence can be seen in all aspects of our business. Trusted by over 5,000 business owners and 15 million users worldwide, our mission is to empower businesses with a value-driven platform that is reliable, easy to use, and equipped with all the tools and services needed to manage and grow a business.

    About This Role:

    We are a growing team of bright, ambitious individuals who are seeking like-minded candidates who can help us take our brand to the next level We are looking for someone who can think outside of the box and isn't afraid to push the envelope.

    Key Responsibilities:

    • Work in conjunction with the leadership team to plan, develop and implement a variety of training programs for the Customer Solutions and Onboarding departments.
    • Collaborate with the Customer Experience manager to assess and facilitate training needs.
    • Present training material through regularly scheduled meetings with the full team.
    • Provide hands-on training to new hires through LMS, mock calls, and live tickets in both departments.
    • Work with Product Experience to develop LMS content for new features.
    • Extend additional training to employees on Performance Improvement Plans (PIPs).

    The Ideal Candidate Will Bring:

    • Teamwork and Collaboration — Easy to talk to, very approachable, empathetic, patient, puts others at ease, and can work well with others.
    • Critical Thinking and Problem-Solving — The ability to analyze, evaluate, and strategize the best solutions when making decisions or faced with challenging situations.
    • Strong Work Ethic — Hardworking, dedicated, reliable, and highly motivated with the desire and determination to exceed expectations.
    • Natural Leadership Skills — Oversees processes, guides initiatives, holds themselves accountable, listens without judgment, and inspires and nurtures the growth of others to do their best work.
    • Entrepreneurial Spirit and Business Mindset — Embraces innovation and continuous improvement, actively seeks out change, and is knowledgeable of current industry trends, practices, and technology.
    • Time Management — Uses time efficiently, focuses on top priorities, respects the time of others, and can take ownership of tasks and projects to push them along.

    What We Offer:

    • Competitive salary package based on experience.
    • Comprehensive Group Health and Life Insurance.
    • Gratuity.
    • EOBI.
    • Transport facility (If place of residency is within a 25-kilometer radius of company's address) / Fuel allowance.
    • Paid time off (Annual, Sick, Casual, Bereavement, Parental).
    • Quarterly fun event.
    • Staff recognition programs.
    • Staff training programs.
    • Career progression. We have a long-standing history of promotion from within.
    • An enriched workplace culture that supports growth, development, and, most importantly, having fun
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