Male Client Relation Officer - Karachi

Job summary

We are looking for a detail-oriented and professional Male Client Relations Officer to join our team. The role focuses on appointment scheduling, client coordination, and consultant support, ensuring a smooth experience for every client.

Responsibilities

• Manage and schedule appointments for consultants, ensuring optimal time management and client convenience.
• Serve as the first point of contact for clients via phone, email, and walk-ins, providing courteous and timely responses.
• Confirm, reschedule, and follow up on appointments while maintaining an updated calendar.
• Coordinate between clients and consultants to ensure meetings and consultations are properly organized.
• Maintain accurate logs of appointments, inquiries, and follow-ups in CRM and internal systems.
• Handle client reminders, consultation updates, and post-meeting feedback collection.
• Support consultants by preparing basic client information prior to appointments.
• Represent Superior Consulting's professional image in all client interactions.

Requirements

• Bachelor's degree in Business Administration, Marketing, or related field (preferred).
• Prior experience in appointment scheduling, front-desk, or client coordination.
• Strong communication and interpersonal skills (Fluent in English).
• Proficiency in MS Office and appointment/CRM tools.
• Excellent organizational skills with attention to detail.
• Professional demeanor and a client-first approach.

Job description