International Customer Service Representative - Karachi Division, Sindh
Only for registered members Karachi Division, Sindh, Pakistan
1 month ago
* This salary range is an estimation made by beBee
Job summary
We are seeking a motivated and customer-focused Customer Service Representative to join our team.
Responsibilities
- Handle incoming customer inquiries via phone, email, chat.
- Provide accurate information regarding products, services, and company policies.
- Resolve customer complaints and issues in a professional, timely manner.
- Follow communication procedures, guidelines, and policies.
- Collaborate with other departments to ensure customer needs are met.
- Meet personal/customer service team targets and call handling quotas.
Qualifications
- High school diploma or equivalent (Associate's or Bachelor's degree preferred).
- Proven customer support experience or experience as a client service representative.
- Strong phone contact handling skills and active listening.
- Familiarity with CRM systems and practices.
- Excellent communication and presentation skills.
- Ability to multi-task, prioritize, and manage time effectively.
- Problem-solving and conflict resolution skills.
Job description
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