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  • Customer Support Representative UK Market - Islamabad - Creative Networks

    Creative Networks
    Creative Networks Islamabad

    2 months ago

    ₨900,000 - ₨1,200,000 (PKR) per year *
    Description

    About Creative Networks

    Creative Networks is a UK-based digital solutions company. We provide IT, marketing, and e-commerce services to international clients and are committed to delivering quality customer experiences through innovation and teamwork.

    About the Role

    We are looking for a Customer Support Representative with e-commerce experience. You will be responsible for handling customer inquiries, managing orders, and ensuring smooth operations across platforms such as Amazon, eBay, Shopify, and WooCommerce.

    Since this is a client-facing role, a clear and professional English accent is critical.

    Important: This role requires excellent spoken English with a clear, neutral, or British accent.

    Apply here -

    Only candidates who complete the Willo video interview will be considered.

    Key Responsibilities

    • Respond to customer inquiries via phone, email, and live chat with clear, courteous communication
    • Manage orders, including placement, tracking, and resolving issues with customers or suppliers
    • Monitor e-commerce platforms to ensure smooth day-to-day operations
    • Collaborate with fulfillment and operations teams to support timely deliveries
    • Maintain high levels of customer satisfaction and professionalism

    Requirements

    • Based in Rawalpindi or Islamabad (office-based role, not remote)
    • 2–3 years of experience in e-commerce customer service (VA, call center, account management, ticket handling, etc.)
    • Fluent spoken English with a neutral or British accent (mandatory)
    • Strong written communication skills
    • High emotional intelligence and a customer-first approach
    • Familiarity with order management systems and customer service tools
    • Reliable, punctual, and able to manage multiple tasks effectively
    • Female candidates preferred

    Why Join Us?

    • Competitive salary
    • Opportunity to work with an international UK-based company
    • Supportive team culture with career growth opportunities

    How to Apply

    Only candidates who complete the Willo video interview will be considered.

    Submit your application here:

    Job Type: Full-time

    Pay: Rs75, Rs100,000.00 per month

    Experience:

    • UK Market : 3 years (Required)

    Location:

    • Islamabad (Required)

    Willingness to travel:

    • 100% (Required)

    Work Location: In person

    * This salary range is an estimation made by beBee
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