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- Respond to customer inquiries via phone, email, and live chat with clear, courteous communication
- Manage orders, including placement, tracking, and resolving issues with customers or suppliers
- Monitor e-commerce platforms to ensure smooth day-to-day operations
- Collaborate with fulfillment and operations teams to support timely deliveries
- Maintain high levels of customer satisfaction and professionalism
- Based in Rawalpindi or Islamabad (office-based role, not remote)
- 2–3 years of experience in e-commerce customer service (VA, call center, account management, ticket handling, etc.)
- Fluent spoken English with a neutral or British accent (mandatory)
- Strong written communication skills
- High emotional intelligence and a customer-first approach
- Familiarity with order management systems and customer service tools
- Reliable, punctual, and able to manage multiple tasks effectively
- Female candidates preferred
- Competitive salary
- Opportunity to work with an international UK-based company
- Supportive team culture with career growth opportunities
- UK Market : 3 years (Required)
- Islamabad (Required)
- 100% (Required)
Customer Support Representative UK Market - Islamabad - Creative Networks

2 months ago
Description
About Creative Networks
Creative Networks is a UK-based digital solutions company. We provide IT, marketing, and e-commerce services to international clients and are committed to delivering quality customer experiences through innovation and teamwork.
About the Role
We are looking for a Customer Support Representative with e-commerce experience. You will be responsible for handling customer inquiries, managing orders, and ensuring smooth operations across platforms such as Amazon, eBay, Shopify, and WooCommerce.
Since this is a client-facing role, a clear and professional English accent is critical.
Important: This role requires excellent spoken English with a clear, neutral, or British accent.
Apply here -
Only candidates who complete the Willo video interview will be considered.
Key Responsibilities
Requirements
Why Join Us?
How to Apply
Only candidates who complete the Willo video interview will be considered.
Submit your application here:
Job Type: Full-time
Pay: Rs75, Rs100,000.00 per month
Experience:
Location:
Willingness to travel:
Work Location: In person
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Sales And Marketing Representative
Only for registered members Islamabad, Islāmābād
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Sales And Marketing Representative
Only for registered members Islamabad, Islāmābād
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Sales And Marketing Representative
Only for registered members Islamabad
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Sales And Marketing Representative
Only for registered members Islamabad
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Sales And Marketing Representative
Only for registered members Islamabad
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Sales And Marketing Representative
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Digital Marketing Representative
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Sales Representative
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SDR (Closer) – UK Market Integration Specialist
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Sales Specialist
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Sales Development Representative
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Sales Development Representative
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Sales and Lead Generation Specialist
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Assistant Sales Manager Cargo
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Brand Executive
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Call Center Representative
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Business Development Representative
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