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- Guide customers through the onboarding process for the Achieve (White Label) Branded App, ensuring a smooth and seamless experience from start to finish.
- Serve as the primary point of contact for customers, internal teams, regarding app development and deployment.
- Coordinate all aspects of the app development lifecycle, including planning, execution, monitoring, and reporting.
- Conduct thorough testing and quality assurance checks to identify and resolve any issues or bugs with the assistance from cross functional teams in the app before launch.
- Provide training and support to customers on app functionality, features, and best practices.
- Identify opportunities for enhancing the app's functionality, user experience, and performance.
- A competitive salary package based on experience.
- Comprehensive Group Health and Life Insurance.
- Gratuity.
- EOBI.
- Transport facility or fuel allowance.
- Paid time off.
- Quarterly fun event.
- Staff recognition programs.
- Staff training programs.
- Career progression.
Achieve App Specialist - Islamabad - WellnessLiving

3 weeks ago
Description
Achieve App Specialist Role
About Us:
WellnessLiving is a software company with a heart, prioritizing people and community in everything we do. Our diverse and inclusive culture supports our employees and customers in achieving their goals professionally and personally.
About You:
We seek a proactive individual to enhance our customer onboarding experience for the Achieve (White Label) Branded App. The ideal candidate will have a knack for customer service, exceptional communication skills, strong project management abilities, and a positive attitude.
Responsibilities:
What We Offer:
At WellnessLiving, we celebrate diversity and are committed to an inclusive work environment. Employment decisions are based solely on qualifications and experiences relevant to professional competencies. We strive to create a workplace where everyone feels valued and supported.
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Product UAT Specialist
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