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  • Achieve App Specialist - Islamabad - WellnessLiving

    WellnessLiving
    WellnessLiving Islamabad

    3 weeks ago

    Upper Management / Consulting
    Description

    Achieve App Specialist Role

    About Us:

    WellnessLiving is a software company with a heart, prioritizing people and community in everything we do. Our diverse and inclusive culture supports our employees and customers in achieving their goals professionally and personally.

    About You:

    We seek a proactive individual to enhance our customer onboarding experience for the Achieve (White Label) Branded App. The ideal candidate will have a knack for customer service, exceptional communication skills, strong project management abilities, and a positive attitude.

    Responsibilities:

    1. Guide customers through the onboarding process for the Achieve (White Label) Branded App, ensuring a smooth and seamless experience from start to finish.
    2. Serve as the primary point of contact for customers, internal teams, regarding app development and deployment.
    3. Coordinate all aspects of the app development lifecycle, including planning, execution, monitoring, and reporting.
    4. Conduct thorough testing and quality assurance checks to identify and resolve any issues or bugs with the assistance from cross functional teams in the app before launch.
    5. Provide training and support to customers on app functionality, features, and best practices.
    6. Identify opportunities for enhancing the app's functionality, user experience, and performance.

    What We Offer:

    • A competitive salary package based on experience.
    • Comprehensive Group Health and Life Insurance.
    • Gratuity.
    • EOBI.
    • Transport facility or fuel allowance.
    • Paid time off.
    • Quarterly fun event.
    • Staff recognition programs.
    • Staff training programs.
    • Career progression.

    At WellnessLiving, we celebrate diversity and are committed to an inclusive work environment. Employment decisions are based solely on qualifications and experiences relevant to professional competencies. We strive to create a workplace where everyone feels valued and supported.


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