E-Commerce Executive - Karachi

Job summary

Manage day-to-day operations for key ecommerce accounts, onboard new brands and SKUs, procure adequate stock, monitor and manage inventory, track product availability, and prepare sales and stock reports.

Responsibilities

• Manage day-to-day operations for key ecommerce accounts.
• Act as a liaison between internal teams and customer to ensure seamless execution.
• Handle distribution processes including order flow, dispatch coordination, and delivery tracking.
• Onboard new brands and SKUs on various ecommerce platforms – including cataloging and content uploads.
• Procure adequate stock based on sales forecast,
• Monitor and manage inventory across warehouses and platforms to prevent stock outs or overstocking.
• Track product availability and place timely stock procurement orders with vendors or internal teams.
• Managing online customer queries, escalations, and promotional activities.
• Prepare and share regular sales and stock reports with actionable insights for growth and efficiency.
• Work closely with accounts, warehouse and logistics teams to optimize order fulfillment.
• Maintain detailed product and inventory records using Excel and internal systems.
• Monitoring ledgers rec/payables, payment recoveries.

Job description