Call Center Agents - Islamabad - MM Communications

    MM Communications
    MM Communications Islamabad

    1 week ago

    Default job background
    Upper Management / Consulting
    Description

    Customer Service Representative

    We are seeking a highly motivated and enthusiastic Customer Service Representative to join our team. This role involves providing exceptional customer service, resolving customer complaints, and ensuring customer satisfaction.

    Salary: 80,000 - 120,000 PKR per month

    Job Description

    The successful candidate will be responsible for:

    • Responding to customer inquiries via phone, email, and chat
    • Resolving customer complaints in a professional and timely manner
    • Providing product information and making recommendations
    • Upselling and cross-selling products

    The ideal candidate will have excellent communication skills, both written and verbal, and be able to work in a fast-paced environment. They will also have a strong ability to multitask and work under pressure.

    Requirements

    • Diploma or degree in Business Administration, Marketing, or related field
    • Minimum 1-2 years of experience in customer service
    • Excellent communication and interpersonal skills
    • Ability to work in a team environment

    Benefits

    We offer a competitive salary package, including:

    • Bonus structure based on performance
    • Opportunities for career growth and development
    • A collaborative and inclusive work culture

    How to Apply

    If you are a motivated and enthusiastic individual with excellent customer service skills, please submit your application, including your resume and cover letter, to us.

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