Quality Assurance Engineer - Lahore
Only for registered members Lahore, Pakistan
1 month ago
* This salary range is an estimation made by beBee
Job summary
We are looking for a Junior Technical Support Engineer to join our growing team — an exciting opportunity to work with cutting-edge IoT devices, support global customers, and collaborate with QA and Engineering teams to ensure seamless product performance.Qualifications
- Bachelor's degree in Electrical or Electronics Engineering or a related field.
- Fresh graduates are encouraged to apply; any experience in a QA role is a plus.
Responsibilities
- Service Provisioning and Device Activations
- Field configurations of different devices remotely based on customer requirements.
- Proactive monitoring of the Customer data to identify any field issues
- Trouble Shooting of hardware and software issues using various tools
- Recreate and troubleshoot issues reported from the field to identify root causes and ensure long-term reliability.
- Provide proactive and timely update to the customers on the resolution.
- Collaborate with the engineering team to identify, report, and debug hardware and firmware issues.
- Work closely with the QA team for testing and debugging of customer issues.
- Monitor and evaluate product performance during and after deployment.
- Provide detailed feedback and reports to the development team for product improvement.
- Stay updated with the latest trends and developments in IoT, electronics, and electrical quality assurance.
Job description
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