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- Managing cases/requests to resolve issues in Seller Central and Vendor Central
- Collaborating with the operations team to successfully deliver client needs
- Enrolling brands to Amazon brand registry
- Reinstating ASINs that have been removed from the detail page
- Fixing stranded inventory
- Troubleshooting errors on Promotions
- Working within software platforms such as Intentwise and Zonguru
- Collaborating with other departments to achieve overall, high-level goals
- Assisting in fixing FBA shipment creation
- 3+ years of experience in digital marketing or eCommerce
- 2+ years of experience in Amazon Seller and or Vendor Central case/seller support
- Active listening and the ability to understand client needs
- Proactive, go-getter mindset with the ability to work independently and as part of a team
- Strong ability to think outside the box, willingness to test new ideas, and develop and implement growth strategies
- Strong time management skills and the ability to multitask
- Ability and desire to learn new skills
- A+ Content
- Permanent Work-from-Home Setup
- Opportunity to work with a dynamic and growing team in the e-commerce industry
- Competitive salary based on experience
- Professional development and growth opportunities
- A collaborative and supportive work environment that values creative problem-solving
Case Support Specialist - Amazon Expert - Lahore, Pakistan - AMZ Advisers
Description
About AMZ Advisers:
AMZ Advisers is a leading digital marketing agency specializing in developing and implementing strategic marketing plans for the global Amazon marketplaces. As a member of our team, you will have the opportunity to apply your skills, expertise, and passions to directly impact the lives and businesses of entrepreneurs and individuals.
About the Role:
We are seeking a driven and self-motivated problem solver with exceptional communication skills. The ideal candidate will be a detail-oriented individual with a proactive mindset, strong troubleshooting skills, and the ability to solve problems independently. Our fast-paced, challenging, and creative environment offers the opportunity to sharpen your communication and problem-solving skills, with resources and growth opportunities to learn more about online marketing and enhance your professional career.
The ideal candidate will be an independent thinker, able to manage multiple support cases to find the best solutions for our clients and operations team. Experience in eCommerce, Seller Central, and Vendor Central is essential.
This is an hourly and fully remote position, offering the opportunity to join a company with an amazing and talented staff.
Key Responsibilities:
Qualifications:
What We Offer: