Chat & Email Support Trainee - Lahore
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Only for registered members Lahore, Pakistan
1 month ago
* This salary range is an estimation made by beBee
Job summary
We are looking for a proactive and customer-focused Chat & Email Support Trainee to join our team.
Qualifications
- Fresh graduates or candidates with up to 8 months of experience in customer support.
- Excellent communication skill in English.
- Ability to multitask and manage time effectively.
- Strong problem-solving and analytical skills.
- Customer-oriented with a positive attitude.
- Basic computer literacy and familiarity with chat/email platforms.
Responsibilities
- Handle customer queries and issues promptly through email support.
- Provide accurate information regarding products, services, and processes.
- Maintain a high level of professionalism and empathy in all customer interactions.
- Escalate complex issues to the relevant department when necessary.
- Keep records of customer interactions and update customer information in the system.
- Ensure timely follow-ups and resolution of customer concerns.
Benefits
- Full-time job.
- Pay: Rs25, Rs30,000.00 per month.
Job description
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