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    Customer service representative - Karachi, Pakistan - Darbpo

    Darbpo
    Darbpo Karachi, Pakistan

    1 month ago

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    Description
    We are seeking a highly motivated and skilled customer service representative to join our team at DAR BPO.

    The ideal candidate will be responsible for handling customer inquiries, resolving issues, and maintaining a high level of customer satisfaction.

    The successful candidate will also be responsible for maintaining accurate records, providing timely responses, and meeting performance metrics.

    Skills

    Excellent communication skills, both verbal and written Strong problem-solving skills Ability to multitask and prioritize in a fast-paced environment Strong customer service orientation and ability to build rapport with customers Attention to detail and accuracy in data entry and record keeping Ability to work independently and as part of a team Familiarity with customer service software and tools Flexibility and adaptability to changes in workflow and procedures

    Qualifications

    Proven work experience as a customer service representative Ability to handle a high volume of customer inquiries Strong knowledge of customer service principles and practices Familiarity with CRM systems and practices Experience in a call center or BPO environment is preferred

    Education

    High school diploma or equivalent required Associates or Bachelor's degree in a related field preferred but not required

    Number of Positions Available

    10

    Employment Type

    Full-time

    Beginning of employment

    Immediate

    Information Technology

    Job Location

    Working Hours

    8:00 pm to 5:00 am PKT Monday to Saturday
    #J-18808-Ljbffr

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