Customer Sales Representative - Islamabad - First Call Solutions

    First Call Solutions
    First Call Solutions Islamabad

    1 week ago

    Default job background
    Upper Management / Consulting
    Description

    Customer Sales Representative - Auto Insurance Campaign

    We are seeking a Call Center Representative to take ownership of effectively resolving customer issues, complaints, and inquiries.

    Job Type: Full-time

    Salary: 40,000 PKR (estimated)

    Campaign: Auto Insurance Campaign.

    Key Responsibilities:

    1. Efficiently manage large volumes of outbound calls in a timely manner.
    2. FOLLOW established communication scripts when handling various topics.
    3. Identify customers' needs, clarify information, research every issue, and provide solutions and alternatives.

    Requirements and Skills:

    1. Prior experience in a customer support role is essential.
    2. Strong communication skills are mandatory.
    3. Excellent phone and verbal communication skills, along with active listening, are required.
    4. Customer focus and adaptability to different personality types are necessary.
    5. Good learning skills are a must.

    Note: Freshers can also apply.

    Location: Rawalpindi. Ability to commute or relocate is required.



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