Quality Assurance Specilaists - Lahore
Only for registered members Lahore, Pakistan
3 weeks ago
Job Summary: · The Quality Assurance Specialist is responsible for ensuring service excellence by monitoring, evaluating, and improving the quality of customer interactions across BPO operations. The role focuses on call quality assurance, compliance, agent performance evaluation ...
Job description
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The Quality Assurance Specialist ensures service excellence by monitoring evaluating and improving customer interactions across BPO operations focusing on call quality assurance compliance agent performance evaluation and data-driven insights to enhance customer experience operat ...
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1 month ago