Description

Regional Manager / General Manager (Gas Distribution) Balochistan

This position is responsible for leading and ensuring profitable operations of the distribution region in accordance with the respective Strategic Business Unit's (SBU's) directives and company's policies and procedures.

Responsibilities:

• Develop, update, and implement a distribution O&M plan for the region covering regulators & relief devices, corrosion control, leak detection, unaccounted for gas, repairs & new construction, service lines, regulators, and customer meters.
• Lead initiatives to improve business viability through well-managed customer service, accurate and timely meter reading, billing, and collection, resolution of complaints, and effective budgetary control.
• Engage with sub-regional or zonal heads, guide and agree on clear performance standards, and delegate tasks effectively.
• Provide support to sub-regional or zonal heads, monitor performance, and regularly review outputs, giving timely praise and recognition, and provide constructive feedback.
• Ensure that an inspection program is in place to check regulators and relief valves at specified intervals for physical condition, relief sizing capacity, pressure of relief devices, and regulators.
• Verify that staff conducting inspections are adequately trained and competent, and ensure maintenance, safe custody, and proper use of manuals, diagrams, and maintenance procedures.
• Oversee the implementation of defined procedures to maintain a corrosion control program for assigned piping systems within the region.
• Ensure that procedures for design, installation, operation, and maintenance of a cathodic protection (CP) system are regularly followed, and ensure adequate coating and CP system installation is completed for new pipelines within the required timeframe.
• Monitor the qualification and training status of staff carrying out pipeline corrosion control procedures to ensure they perform their tasks effectively.
• Review reports on zonal functions related to sales, customer services, maintenance, HSE compliance, HR, and Admin, Accounts, metering, measurement, corrosion controlling, progress on new project development, and security and vigilance issues.
• Guide zones to implement improvements of business cycles and processes leading to increased profitability and minimized losses.
• Prepare budgets for regions and consolidate budgets submitted by zones.
• Provide guidance on setting annual targets to achieve the required growth in the distribution network while providing profitability to regions.
• Provide guidance on controlling UFG and reducing losses due to causes including meter inaccuracy, meter reading cycle adjustments, temperature, and pressure variations, pilferage, leakage as a result of normal wear and tear of pipelines, and any damages caused by other government agencies during development work.
• Support sub-regions or zones in identifying projects for new pipeline construction as well as rehabilitation projects.
• Lead initiatives to implement network segmentation.
• Ensure correct classification of domestic, commercial, and industrial customers for applicable tariff purposes.
• Organize regular surveys and patrolling trips within assigned service areas.
• Respond promptly to customer complaints received via contact centers, customer facilitation centers, PMDU, OGRA, Wafaqi Mohtasib, and Corporate Communications departments.
• Provide guidance to zones on bill recovery measures to meet revenue targets and prevent losses.
• Ensure uninterrupted supply of natural gas to customers during peak hours within assigned service areas.
• Comply with SBU guidelines and programs to replace faulty meters installed within regions to ensure correct billing and prevent revenue losses.
• Monitor threats to distribution pipelines.
• Maintain emergency plans and staff training on those plans. Ensure timely emergency responses in case of gas leakages and customer complaints. Provide necessary assistance to zones during emergency situations.
• Ensure proper health, safety, environment, and quality assurance in accordance with relevant international ISO standards.
• Identify risks within assigned service areas and suggest mitigation actions.

Estimated salary: $80,000 - $120,000 per year.