Front Desk Officer - Multan - world global consultants pvt ltd

Description

Job Title: Front Desk Officer – Visa Consultancy Firm

Located in Multan, we are seeking a welcoming and organized Front Desk Officer to be the first point of contact for our clients.

Key Responsibilities:

• Greet and assist clients in a friendly and professional manner, providing accurate information regarding visa services and requirements.
• Manage all incoming calls, emails, and messages, responding promptly or directing inquiries to the appropriate team member.
• Schedule client appointments and maintain an organized appointment calendar.
• Handle client documentation, ensuring completeness and accuracy before passing it to the consultancy team.
• Maintain a clean and welcoming reception area, ensuring clients have a positive first impression.
• Assist with data entry and basic administrative tasks to support the consultancy team.
• Provide updates to clients on their visa applications as needed.
• Coordinate with other departments to ensure seamless client service and efficient workflows.

Qualifications:

• Proven experience in a front desk, receptionist, or administrative role, preferably in a customer-focused environment.
• Excellent communication and interpersonal skills.
• Basic understanding of visa processes or experience in a consultancy firm is a plus.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Strong organizational skills and attention to detail.
• Ability to multitask and handle a fast-paced environment professionally.

What We Offer:

• A competitive salary of PKR 30,000.00 - PKR 35,000.00 per month.
• Opportunities for professional development and career growth.
• A supportive and team-oriented work environment.