Customer Support Agent - Lahore District, Punjab
Only for registered members Lahore District, Punjab, Pakistan
1 month ago
* This salary range is an estimation made by beBee
Job summary
We are looking for a Customer Support Agent with excellent communication skills and a high IQ level to deliver top-class support to our customers.
Responsibilities
- Assist customers via chat, email, and phone with professionalism.
- Understand issues quickly and provide accurate solutions.
- Handle complaints with patience, empathy, and problem-solving skills.
- Collaborate with team members to enhance customer experience.
- Apply critical thinking to solve real-time queries effectively.
Requirements
- Strong English communication skills (written & spoken).
- Good IQ level – analytical thinking and a quick learner.
- Computer literacy and familiarity with CRM tools.
- Ability to manage workload under pressure and work in shifts.
- Previous customer support experience is a plus.
Job description
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