Lady Guest Relations Officer - Islamabad
2 weeks ago
Job summary
The Lady Guest Relations Officer ensures exceptional guest experience and service excellence acting as primary liaison between guests and hotel operations within premium hospitality environment including welcoming assisting guests professionally handling guest requests preferences complaints ensuring VIP repeat special guests satisfaction coordinating with front office operations maintaining guest history feedback records promoting hotel facilities services ensuring service standards brand compliance supporting arrivals departures special events monitoring guest satisfaction service recovery enhancing guest loyalty positive experiencesJob description
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