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Accounting / Finance
Zunaira Batool

Zunaira Batool


Services provided: Accounting

Nawabpura, Lahore District
₨40,000 / hour
Approximate rate


About Zunaira Batool:

First of all thank you forgiving this opportunity to introduce my self my name is zunaira Batool. I live in Lahore. I am 23 year's I have complete my graduation in 2021 from Lahore Collage for women University. Specialization in Honors  Accounting and fianance. Thats all about my self. Thank you. 


Customer Support Executive – Sep-2022 to Present
Luna Corporation, Lahore

• Responding to customer inquiries, concerns, and requests via phone, email, or live chat promptly and professionally
• Providing accurate and up-to-date information about products, services, and company policies to customers
• Resolving customer issues and complaints in a timely and satisfactory manner
• Escalating complex or unresolved issues to the appropriate departments or supervisors
• Documenting customer interactions, inquiries, and complaints for future reference and analysis
• Following up with customers to ensure their concerns are fully resolved and they are satisfied with the resolution
• Providing exceptional customer service by actively listening, empathizing, and showing genuine concern for customers' needs
• Continuously seeking opportunities to improve customer support processes and procedures
• Handling customer feedback and suggestions, and providing insights to management for improving products and services
• Maintaining a positive and professional attitude while handling challenging customer interactions
• Accurately and efficiently entering data into computer systems and databases
• Ensuring data integrity and accuracy by conducting regular quality checks and verification processes
• Organizing and maintaining electronic and physical files in a systematic and accessible manner
• Familiarity with data entry shortcuts, macros, and automation tools to expedite data entry tasks.

Data Entry Operator – Feb-2022 to Aug-2022
Allied School, Lahore

• Entering data into database software
• Checking to ensure the accuracy of the data that has been inputted
• Research and obtain further information for incomplete documents
• Generate reports, store completed work in designated locations and perform backup operation.
• Accurately enter and update various types of data into computer systems and databases.
• Verify data accuracy and identify errors or inconsistencies for timely resolution.
• Organize and maintain electronic and physical files, ensuring data is easily accessible.

Experience   1 Year Experience                                 

  • Allied School (Head Office)
  • Data Entry Operator Responsibilities:
  • 15th Feb 2022– Present
  • Entering data into database software
  • Checking to ensure the accuracy of the data that has been inputted.
  • Research and obtain further in formation for incomplete documents.
  • Generate reports, store completed work in designated locations and perform backup operation.   



Educational          QualificationName of InstitutionYear( Start-End)
B.Com (Hons)Lahore College for Women University 2017-2021
I.ComGovt. College for Women Samanabad Lahore2015-2017
MetricBise Lahore2013-2015

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