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Nawabpura
Zunaira Batool

Zunaira Batool

ACCOUNTANT

Services provided: Accounting

Nawabpura, Lahore District
(0)
₨40,000 / hour
Approximate rate

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About Zunaira Batool:

First of all thank you forgiving this opportunity to introduce my self my name is zunaira Batool. I live in Lahore. I am 23 year's I have complete my graduation in 2021 from Lahore Collage for women University. Specialization in B.com Honors  Accounting and fianance. Thats all about my self. Thank you. 

Experience

Experience
Customer Support Executive – Sep-2022 to Present
Luna Corporation, Lahore

• Responding to customer inquiries, concerns, and requests via phone, email, or live chat promptly and professionally
• Providing accurate and up-to-date information about products, services, and company policies to customers
• Resolving customer issues and complaints in a timely and satisfactory manner
• Escalating complex or unresolved issues to the appropriate departments or supervisors
• Documenting customer interactions, inquiries, and complaints for future reference and analysis
• Following up with customers to ensure their concerns are fully resolved and they are satisfied with the resolution
• Providing exceptional customer service by actively listening, empathizing, and showing genuine concern for customers' needs
• Continuously seeking opportunities to improve customer support processes and procedures
• Handling customer feedback and suggestions, and providing insights to management for improving products and services
• Maintaining a positive and professional attitude while handling challenging customer interactions
• Accurately and efficiently entering data into computer systems and databases
• Ensuring data integrity and accuracy by conducting regular quality checks and verification processes
• Organizing and maintaining electronic and physical files in a systematic and accessible manner
• Familiarity with data entry shortcuts, macros, and automation tools to expedite data entry tasks.

Data Entry Operator – Feb-2022 to Aug-2022
Allied School, Lahore

• Entering data into database software
• Checking to ensure the accuracy of the data that has been inputted
• Research and obtain further information for incomplete documents
• Generate reports, store completed work in designated locations and perform backup operation.
• Accurately enter and update various types of data into computer systems and databases.
• Verify data accuracy and identify errors or inconsistencies for timely resolution.
• Organize and maintain electronic and physical files, ensuring data is easily accessible.

Experience   1 Year Experience                                 

  • Allied School (Head Office)
  • Data Entry Operator Responsibilities:
  • 15th Feb 2022– Present
  • Entering data into database software
  • Checking to ensure the accuracy of the data that has been inputted.
  • Research and obtain further in formation for incomplete documents.
  • Generate reports, store completed work in designated locations and perform backup operation.   

Education

Education:

Educational          QualificationName of InstitutionYear( Start-End)
B.Com (Hons)Lahore College for Women University 2017-2021
I.ComGovt. College for Women Samanabad Lahore2015-2017
MetricBise Lahore2013-2015

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