Zeeshan butt
Services provided: Email, Phone & Chat Support , Chatbot , Truck Drivers , Customer Service Representatives , Inbound marketing , Cold Callers , Call Centers / Telemarketing , Excel Experts , Technical Support / Help Desk (Hardware / Software) , Salesforce Marketing Cloud , Data Entry , CRM
About Zeeshan butt:
I am an experienced Customer Service Representative seeking an opportunity at your company. I have a strong track record and am looking forward to bringing my skills and abilities to the team. I believe I am the person you need. For the past 6 years, I've worked as a Customer Service Representative with a team of CSRs, being accountable for customer service, inbound call handling and troubleshooting techniques. I've been the escalation point for service issues that require elevated decision-making to maintain both company brand and customer happiness. My performance in problem-solving has been recognized. I consistently meet or exceed service benchmarks. I have 6 years of experience as an Email Support, Chat Support, and Customer representative on 7 different US, Canada, and Germany-based campaigns have worked experience on different software Zendesk and Resolution signals, MSTS software and Quickg fuel auth on different CRM like Sticky.io and Konnective. I worked in a call center environment where I addressed customer concerns on a daily basis. I listened carefully to their issues, ensuring I understood the nature of the problem so I could provide them with the correct resolution. My computer-related tasks included updating customer accounts, handling returns, and processing refunds Via calls or responding to Zendesk and signal email support. My strong typing skills and grammar helped me complete these duties quickly and accurately. I always strive to remain polite and calm when dealing with disgruntled clients, because I know how important maintaining customer loyalty and retention is to your company. If you have any questions, please feel free to contact me.
Experience
I am an experienced Customer Service Representative seeking an opportunity at your company. I have a strong track record and am looking forward to bringing my skills and abilities to the team. I believe I am the person you need. For the past 6 years, I've worked as a Customer Service Representative with a team of CSRs, being accountable for customer service, inbound call handling and troubleshooting techniques. I've been the escalation point for service issues that require elevated decisionmaking to maintain both company brand and customer happiness. My performance in problem-solving has been recognized. I consistently meet or exceed service benchmarks. I have 6 years of experience as an Email Support, Chat Support, and Customer representative on 7 different US, Canada, and Germany-based campaigns have worked experience on different software Zendesk and Resolution signals, MSTS software and Quickg fuel auth on different CRM like Sticky.io and Konnective. I worked in a call center environment where I addressed customer concerns on a daily basis. I listened carefully to their issues, ensuring I understood the nature of the problem so I could provide them with the correct resolution. My computer-related tasks included updating customer accounts, handling returns, and processing refunds Via calls or responding to Zendesk and signal email support. My strong typing skills and grammar helped me complete these duties quickly and accurately. I always strive to remain polite and calm when dealing with disgruntled clients, because I know how important maintaining customer loyalty and retention is to your company. I've attached my resume with additional details of my work experience and qualifications. If you have any questions, please feel free to contact me.
Education
I am an experienced Customer Service Representative seeking an opportunity at your company. I have a strong track record and am looking forward to bringing my skills and abilities to the team. I believe I am the person you need. For the past 6 years, I've worked as a Customer Service Representative with a team of CSRs, being accountable for customer service, inbound call handling and troubleshooting techniques. I've been the escalation point for service issues that require elevated decisionmaking to maintain both company brand and customer happiness. My performance in problem-solving has been recognized. I consistently meet or exceed service benchmarks. I have 6 years of experience as an Email Support, Chat Support, and Customer representative on 7 different US, Canada, and Germany-based campaigns have worked experience on different software Zendesk and Resolution signals, MSTS software and Quickg fuel auth on different CRM like Sticky.io and Konnective. I worked in a call center environment where I addressed customer concerns on a daily basis. I listened carefully to their issues, ensuring I understood the nature of the problem so I could provide them with the correct resolution. My computer-related tasks included updating customer accounts, handling returns, and processing refunds Via calls or responding to Zendesk and signal email support. My strong typing skills and grammar helped me complete these duties quickly and accurately. I always strive to remain polite and calm when dealing with disgruntled clients, because I know how important maintaining customer loyalty and retention is to your company. I've attached my resume with additional details of my work experience and qualifications. If you have any questions, please feel free to contact me.
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