
Zeeshan butt
Customer Service / Support
Services offered
I am an experienced Customer Service Representative seeking an opportunity at your company. I have a strong track record and am looking forward to bringing my skills and abilities to the team. I believe I am the person you need. For the past 6 years, I've worked as a Customer Service Representative with a team of CSRs, being accountable for customer service, inbound call handling and troubleshooting techniques. I've been the escalation point for service issues that require elevated decision-making to maintain both company brand and customer happiness. My performance in problem-solving has been recognized. I consistently meet or exceed service benchmarks. I have 6 years of experience as an Email Support, Chat Support, and Customer representative on 7 different US, Canada, and Germany-based campaigns have worked experience on different software Zendesk and Resolution signals, MSTS software and Quickg fuel auth on different CRM like Sticky.io and Konnective. I worked in a call center environment where I addressed customer concerns on a daily basis. I listened carefully to their issues, ensuring I understood the nature of the problem so I could provide them with the correct resolution. My computer-related tasks included updating customer accounts, handling returns, and processing refunds Via calls or responding to Zendesk and signal email support. My strong typing skills and grammar helped me complete these duties quickly and accurately. I always strive to remain polite and calm when dealing with disgruntled clients, because I know how important maintaining customer loyalty and retention is to your company. If you have any questions, please feel free to contact me.
Experience
I am an experienced Customer Service Representative seeking an opportunity at your company. I have a strong track record and am looking forward to bringing my skills and abilities to the team. I believe I am the person you need. For the past 6 years, I've worked as a Customer Service Representative with a team of CSRs, being accountable for customer service, inbound call handling and troubleshooting techniques. I've been the escalation point for service issues that require elevated decisionmaking to maintain both company brand and customer happiness. My performance in problem-solving has been recognized. I consistently meet or exceed service benchmarks. I have 6 years of experience as an Email Support, Chat Support, and Customer representative on 7 different US, Canada, and Germany-based campaigns have worked experience on different software Zendesk and Resolution signals, MSTS software and Quickg fuel auth on different CRM like Sticky.io and Konnective. I worked in a call center environment where I addressed customer concerns on a daily basis. I listened carefully to their issues, ensuring I understood the nature of the problem so I could provide them with the correct resolution. My computer-related tasks included updating customer accounts, handling returns, and processing refunds Via calls or responding to Zendesk and signal email support. My strong typing skills and grammar helped me complete these duties quickly and accurately. I always strive to remain polite and calm when dealing with disgruntled clients, because I know how important maintaining customer loyalty and retention is to your company. I've attached my resume with additional details of my work experience and qualifications. If you have any questions, please feel free to contact me.
Education
I am an experienced Customer Service Representative seeking an opportunity at your company. I have a strong track record and am looking forward to bringing my skills and abilities to the team. I believe I am the person you need. For the past 6 years, I've worked as a Customer Service Representative with a team of CSRs, being accountable for customer service, inbound call handling and troubleshooting techniques. I've been the escalation point for service issues that require elevated decisionmaking to maintain both company brand and customer happiness. My performance in problem-solving has been recognized. I consistently meet or exceed service benchmarks. I have 6 years of experience as an Email Support, Chat Support, and Customer representative on 7 different US, Canada, and Germany-based campaigns have worked experience on different software Zendesk and Resolution signals, MSTS software and Quickg fuel auth on different CRM like Sticky.io and Konnective. I worked in a call center environment where I addressed customer concerns on a daily basis. I listened carefully to their issues, ensuring I understood the nature of the problem so I could provide them with the correct resolution. My computer-related tasks included updating customer accounts, handling returns, and processing refunds Via calls or responding to Zendesk and signal email support. My strong typing skills and grammar helped me complete these duties quickly and accurately. I always strive to remain polite and calm when dealing with disgruntled clients, because I know how important maintaining customer loyalty and retention is to your company. I've attached my resume with additional details of my work experience and qualifications. If you have any questions, please feel free to contact me.
Professionals in the same Customer Service / Support sector as Zeeshan butt
Professionals from different sectors near Lahore Cantt, Lahore District
Other users who are called Zeeshan
Jobs near Lahore Cantt, Lahore District
-
This is a full-time role for a Sales Representative based in Lahore District. The representative will engage with clients, build relationships and provide superior customer support to deliver an outstanding customer experience. · should be good in English · freshers are our prior ...
Lahore District, Punjab1 month ago
-
Inbound Agents Required Company Description Orient Biz Tech is a leading digital marketing and BPO firm dedicated to delivering innovative and efficient solutions Specializing in customized strategies we help businesses amplify their online presence and streamline operations Our ...
Lahore1 month ago
-
This is a full-time on-site Customer Sales Representative position located in Lahore. · Responsibilities include handling customer inquiries, · providing product information, · and recommending solutions based on customer needs. ...
Lahore, Punjab2 weeks ago