Zain Shaikh

Talented individual with in-depth knowledge of designing and development tools and coding languages. Desirous of the role of Software Engineer to apply my work experience in innovating software designs, testing and coding as well as debugging programs, troubleshooting, and augmenting the company’s reputation.

Key Responsibilities in MS Dynamics CRM Customization and Support:

• Customize Microsoft Dynamics CRM to align with specific business requirements, expanding its capabilities beyond out-of-the-box modules.
• Seamlessly integrate CRM D365 with Microsoft ERP systems, particularly Business Central, for data synchronization and workflow efficiency.
• Created customized Power Apps tailored to the specific needs of our clients.
• Identify opportunities and implement Power Automate workflows to enhance and optimize CRM system functionality.
• Develop SSRS (SQL Server Reporting Services) and Management Reports to provide valuable insights and data visualization.
• Create C# plugins to enhance and extend the functionality of Microsoft Dynamics CRM solutions.
• Configure, customize, and provide technical support for corporate CRM systems, ensuring uninterrupted operations.
• Conduct user acceptance testing to validate program usability, speed, and accuracy, guaranteeing a positive user experience.

Bachelor Science in Computer Science from Sir Syed University of Engineering and Technology
BSCS 2018-2022