Youail Aqeel

I have a expperience in Yasir broast as GRO, and in Second Cup Cafe as Shift manager and in a Call Center as Agent. I am punctual, disciplined, patient, flexible, well manner and well organized.

I worked in Yasir Broast for 1 and half year and my Responsibilities are welcoming guests in a friendly and professional way. Addressing and escalating customer complaints. Providing information about facilities, programs and other services.

I worked in Second Cup Cafe for almost 1 year and my are responsibilities to overseeing business operations, delegating tasks to team members and resolving problems that occur on their shift and duties include stocking inventory, balancing the cash register and coordinating employee responsibilities to improve efficiency or customer service.

i worked in Call Center for 7 months and my responsibilities identifying customer's needs, researching customer issue, and providing prompt, clear solutions via phone calls.

I have done intermediate in I.com from Paras Institute. I have short hand diploma of MS office 2019.