Umar Siab

I am a diligent, enthusiastic, carrier minded professional. I am a team worker possessing leadership qualities with definite flair for the people, having an ability to gain their trust and respect. I have the ability to communicate at various levels. Innovate, readily adaptable to new situation, imbibe new and creative ideas, being an agent of change with logical mind and creative approach to problem solution and controlling diverse information. I can foresee ahead and plan accordingly. I set ambitious and challenging goals for myself and my team, taking responsibility for my own personal development and encourage my team to do the same. I am future orientated and think strategically. I am honest and encourage openness and transparency, build trust, confidence and display consistent excellent judgement. 

I have demonstrable experience of leading a diverse team. 

I have 15 years of experience working in security department of different International, National, Government and Non-Government healthcare organisations. Given the education, knowledge and experience I have, I believe that I may be the suitable candidate for any suitable position in your organisation’s security department. 

I am a dedicated and trusted individual with an excellent quality in verbal, written communication, and able to communicate fluently in three different languages: English, Urdu and Pashto. I have the capability to talk with and convince people. I am able to manage and organise the paperwork while coordinating with the team efficiently. 

Aug. 2020 – April 2022     Peshawar Institute of Cardiology-MTI, Peshawar. 

Job Title                            Manager Security                       

Responsibilities               I was responsible to contribute to the Hospital Administration and direction of the organisation. I was responsible to prepare & implement security policy, security plan, Disaster Management & Evacuation plan, preparation and Implementation of duty roster, deployment of guards, Monitoring and Surveillance, trainings of staff on de-escalation and managing violence in healthcare settings, Communication Skills and Crowed Control Measures, rescue, firefighting and first aid.

I was also responsible to support the HR department in the development of the organizational culture that reflects our values, promotes accountability and high performance and frees up our employees to deliver outstanding services to the ailing community by providing them safe and secure environment.

I was also responsible to develop a strong analysis of the safety and security posture of the organization and use this analysis to advise the Hospital Director and Board of Governors on the development of current and potential security situation, and was always prepared to do this within no time in the event of any security situation.

To provide security briefing to all visitors and also to colleagues when needed.

I was also responsible to assess the threats and risks and present it in the Executive Committee meeting and to provide sound solutions to emerging security threats and risks.

To generate a detailed post incident report of the incidents occurred,share it with the Hospital Director and follow up on recommendations.

Arrangements for meetings of the Hospital Safety Committee on quarterly basis. 

To develop networks and close working relationships with security focal points of other Government departments and Hospitals

I was the main Security & Safety focal point for the organization with Health Department, Local police, other Law Enforcement Agencies and other Government and Non-Government Organizations and offices. 

Oct. 2017 – July, 2020      Lady Reading Hospital-MTI, Peshawar. 

Job Title                           Manager Security                                                                  Responsibilities               I was responsible for the preparation and implementation of strong and

effective safety and security procedures within the organisation and these were compliant with local norms and values as well as national security policy.

I was responsible to handle all safety and security crises. 

To prepare & implement safety and security policy, safety and security management plan (SSMP), Evacuation plan, duty roster, deployment of guards, monitoring and surveillance, trainings of staff on rescue, firefighting and first aid for the hospital and to make sure the safety of the hospital staff & property. 

I also prepared and got it approved from the Board of Governors contingency plans on special occasions (e.g. Muharam, Strikes, Elections, Bomb Blasts and natural disasters, etc.)

I was responsible to ensure that other departments (HR, Finance, Administration and Logistics/Procurement) have in place appropriate systems to facilitate good security management

I was also responsible to establish a process to identify and report to the Hospital Director on lapses and gaps in adherence to the security SOPs by the staff, patients and their attendants, contractors and interns.

Maintain a close co-ordination role with the local police and other Law Enforcement Agencies. 

To deliver crisis management / incident management training for staff members.

To deliver safety and security training for all staff as it applies to their respective positions and the organisational Safety and Security Policy.

To generate a detailed post incident report of the incidents occurred,share it with the Hospital Director and follow up on recommendations.

To lead security briefings/debriefings and to participate in orientation of new staff.

To provide security briefing to all visitors and also to colleagues when needed.

To develop networks and close working relationships with security focal points of other Government departments and Hospitals

I was the main Security & Safety focal point for the organization with Health Department, Local police, other Law Enforcement Agencies and other Government and Non-Government Organizations and offices and to represent the Lady Reading Hospital in security meetings and security forums of the government at provincial and national level.

Oct. 2016 – Oct, 2017       The World Bank, Pakistan, Islamabad. 

Job Title                           Security Coordinator                                                                           Responsibilities               To make sure the safety of the World Bank Missions around the country 

                                           and keep them updated about the security situation. 

To develop a joint safety and security plan for the country under the supervision of the Country Security Specialist and with the involvement of the key staff members.

To review security procedures (SOP) for all field operations in all sub offices.

To provide detailed analysis to the World Bank management in Pakistan to gain and maintain secured and safe physical access to its field operations, how and what needs to be put in place in order for the World bank to work in that area with its partners or on its own with minimum risk to the World Bank staff

To lead drafting, review and amendments/updating of the security policy, SOPs and to keep them relevant and responsive to the changing internal policy environment and external contextual dynamics:

To establish a process to identify and report to the Country Security Specialist on lapses and gaps in adherence to the security SOPs by the staff, partners, consultants and interns, in all field locations.

Maintain a close co-ordination role with the Asia regional security management team through country security specialist.

To ensure all staff within the team have clarity about their respective roles and responsibilities

To encourage a team culture of learning, creativity and innovation.

Lead development of and oversight of recommendations for new or refined security management policies and procedures based on field, sub office inquiries, training needs, and management reports.

I was the main Security &Safety focal point for the World Bank with UN Agencies, INGOs, Local police and Law Enforcement Agencies of Govt. of Pakistan.

To develop networks and close working relationships with security focal points of other INGOs, NNGOs, the UN agencies, and the World Bank donor organisations, specifically with those NNGO/INGOs/UN that have operations in the same districts and provinces where the World Bank has programmes and in areas through which the World bank staff routinely travels through.

To represent the World bank in security meetings and security forums of development and humanitarian organisations at national level.

Held self-accountable for making decisions, managing resources efficiently, achieving and role modelling the organizational values

Held the team and members accountable to deliver on their responsibilities - giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved

To generate a detailed report of the incidents occurs during the shift and share it with the country security specialist.

2011 – 2016                       The Rising Nation Foundation, Peshawar, KPK, Pakistan

Job Title                            Director Operations

Responsibilities               I was responsible to manage all operations within and outside the organisation. My responsibilities were to develop and implement the project reporting stand, incorporating all programme development, delivery & M&E data & evidence in order to highlight areas of success, good practice and challenges. I was also responsible to analyze, verify and compile all kind of data from different sources on subject matters relevant to the work of the section to facilitate and to prepare reports, working papers, and presentations. I was responsible to draft project documents, work plans and budget proposals. I was also looking after The Rising Nation School where free education is offered to poor students.

2006   -      2011                 Bradford Professional Services Limited, Bradford, United Kingdom

Job Title                            Director Operations (NHS, UK)    

Responsibilities               Provision of services to NHS, UK

Served as Director Operations at NHS assigned location(s), as needed. Monitor and ensured operational performance standards are maintained at the assigned sites(s). Lead site efforts to achieve established goals for productivity and quality goals, collaborating closely with the Site Clinical Lead. 

My responsibilities included direct oversight of day-to-day management of medical records, front desk, clinic coordinators, and security areas. 

In collaboration with Site Managers, responsible for directing, planning, organizing, supervising and coordinating the overall services in the NHS Leeds Office, including: Works with clinical management to optimize staffing, appointment schedules, workflows policies and procedures, as needed to meet goals. 

Responsible for ensuring an excellent patient experience and that patient complaints and grievances are addressing and resolved in a timely and responsive manner. 

Facilitate and support process improvement initiatives that enhance Team Based Care and NHS activities.

Developed, reviewed and updated policies, procedures, process improvement, training, and evaluation that help support efficient provision of productivity and quality improvement in patient care. • Ensured devotion to hospital policies, procedures, and standards regarding: quality improvement, patient care, patient access, productivity, confidentiality, management and facility. 

Created, analyzed and presented data and reports to the management. 

I was Responsible for creating, updating and maintaining policies and procedures related to clinical operations. 

Collaborate with Site Managers and Area leads.

I was Responsible for ensuring compliance with rules and regulations that impact clinic operations, including participation in audits and the development and implementation of Corrective Action Plans. 

To Track and approve operational expenses within budget guidelines. 

Collaborated with the Chief Operating Officer and other management to develop program and organizational goals and budgets.

Provided oversight and leadership for operational projects.

Participated in the formulation of clinic objectives, policies and procedures, working closely with members of the Clinical Management team. 

Evaluate processed and systems of clinic in accordance with clinic policies and procedures. 

Collect, organize and summarize data for performance measurement, internal and external reporting and decision-making.

Directly supervised Site Managers/Supervisors, Security Supervisor, Janitorial Supervisor, HVAC Engineer, OPD and Ambulatory Services, ER, Housekeeping.

Co-lead weekly and monthly Coordinating Team meetings with the Chief Operating Officer. 

To Complete subordinates’ performance evaluations in a timely manner.

Ensure communication of goals, objectives, policies, and procedures both up and down the chain of command through meetings, groups and other forms of communication.

Developed, conducted and ensured compliance for all staff for required training related to clinical operations compliance. Was responsible for ensuring successful day-to-day operations and delivery of all services across the facility. I was responsible for overseeing the operational efficiency and quality of patient care.

Acted as focal point for any investigations involving security; to prepare reports and note follow up action. Report any significant security breaches. Undertake full investigation; recommend course of action.

Disaster Recovery: 

Participate in the role of Incident Manager during any incidents and emergencies. Ensure that all business recovery/contingency plans and/or procedures held within the security control rooms are always kept up to date.

Be on call on a 24 hours’ x 7 days basis for any emergencies.

Undertake the security lead role in the Major Incident Team. 

Training:

Ensure that the appropriate level of training is provided for all security staff on disasters; fire procedures; use of technical equipment and routine security duties. Ensure that knowledge is tested several times per year.

Maintain the security team training plans up to date for all security staff and to test their knowledge of procedures regularly.

2004   -     2006                  Hayatabad Medical Complex, Peshawar Pakistan.

Job Title                            Computer Operator/ Personal Assistant to Director Finance

Responsibilities:              Appointed as Computer Operator and worked as Personal Assistant to Director Finance, Hayatabad Medical Complex, Peshawar. My responsibilities included drafting, file handling, dispatching and receiving letters, e-mails and fax messages from various Government departments like Finance Department, Health Department, Accountant General Office, Audit Office and Treasury Office. 

2003    -     2006                 Institute of Computer & Management Sciences Peshawar 

Job Title                            Network Admin, Hardware Engineer & MCSE & CCNA Instructor

Responsibilities:              Incharge of Computer Labs and computers. Maintenance of computers and network. Hardware & Software Troubleshooting. MCSE, CCNA and other computer basic subjects.

2002   -     2003                  Army Public School & College Bannu Cantt.  Pakistan.

Job Title                            Lab. Assistant & Instructor

Responsibilities:              Computer Lab Administration, Network Administration.

Hardware & Software Troubleshooting.Teaching at various levels. 

2000   -    2002                  COSMO Computers, Peshawar, Pakistan.

Job Title                            Hardware Engineer & Network Administrator

Responsibilities               Assembling New Computers, Installation, configuration, up gradation, hardware & Software troubleshooting & maintenance of Computers & Setting up and maintenance of Network.

1. MPhil in Peace & Conflict Studies (Course Completed)                    Session    2016 - 2018
2. MA Social Work                                                                                        Session    2012  - 2014
3. MSc Forensic Computing (Crimes Investigation)                               Session    2009  - 2011