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umar abbas

umar abbas

Charging and Operations Engineer |L2 Support
Rawalpindi, ضِلع راولپِنڈى

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About umar abbas:

I am an accomplished professional with a background in Electrical (Computer) Engineering, specializing in the Telecom sector and IT networking. With a strong foundation in networking technologies and computer hardware, I have accumulated a wealth of hands-on experience and expertise that I bring to my roles.
My professional journey has included roles as a Charging and Operations Engineer, Associate Engineer in FTTM Development, CCTV Engineer, NOC Engineer, and Network Technician. These roles have exposed me to diverse aspects of telecommunications and IT, from hardware installation and troubleshooting to operations support and customer interactions.

My academic foundation includes a Bachelor's degree in Electrical (Computer) Engineering from COMSATS Institute of Information Technology, where I excelled and secured the 1st position in a project exhibition. I've also acquired certifications in networking, cloud computing, telecom networks, and more, demonstrating my commitment to continuous learning.

I possess excellent communication skills, being fluent in both English and Urdu. My personal attributes include a proactive approach to communication, attention to detail, strong teamwork skills, and exceptional time management.

Experience

In my role managing BRM (Billing and Revenue Management) services for a Singapore-based MVNO (Mobile Virtual Network Operator) at Liberty Wireless, I have been responsible for a range of critical tasks and operations. Here is a summary of my responsibilities and achievements in this capacity like Service Monitoring and Maintenance, Billing and Charging Expertise, and Customer Provisioning.
My experience in managing BRM services for Liberty Wireless showcases my technical expertise, problem-solving skills, and commitment to maintaining seamless operations within the complex field of telecommunications and billing.

Education

I hold a Bachelor of Science degree in Electrical (Computer) Engineering from COMSATS Institute of Information Technology, Islamabad, Pakistan. This academic foundation has provided me with a strong theoretical and practical understanding of various aspects of engineering and technology. My education spanned from 2009 to 2013, during which I gained a deep understanding of electrical engineering principles, computer systems, and related technologies.

During my academic tenure, I demonstrated excellence by securing the 1st position in a project exhibition. My education equipped me with proficiency in software tools such as MATLAB, Proteous, LTSpice, AVR Atmel, PCB designing tools, MikroC, MPLAB, and more. These skills have been instrumental in my ability to design, analyze, and implement various electrical and computer engineering projects.

My academic journey at COMSATS Institute of Information Technology laid the foundation for my subsequent career in the telecommunications and IT networking sectors, allowing me to effectively bridge the gap between theoretical knowledge and real-world applications.

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