Shamroz Khan

I am confident, responsible, reliable, capable, enthusiastic, multi-tasking and team player, having great passion for people in supporting personal development. Administrative background combined with good communication skills (English) and extensive knowledge of multiple computer software skills.

I have leadership, planning & people management skills with strong organizational and problem solving skills in delegating assignments. HRIS with hiring and onboard skills, and strive for excellence while upholding policies, procedures, and regulations.

I am keen to build and develop solid working relationships in the organization and grow significantly. I am looking for such opportunity to deliver the same in reputed organizations.

Store Incharge

⁕ Maximising profitability and setting/meeting sales targets, including motivating staff to do so

⁕ Maintaining employee records and payroll administration.

⁕ Training, supervising and appraising staff.

⁕ Managing budgets & maintaining financial records.

⁕ Ensuring compliance with health and safety legislation

⁕ Dealing with customer queries and complaints

⁕ Overseeing pricing and stock control & preparing promotional materials and displays

Admin & Human Resources Coordinator

⁕Management of effective workflow in office administration, coordination of meetings, briefings & presentations.

⁕ Learning and development of improving performance to enhance and sustain competitive advantages.

⁕ Maintaining and updating employee records and assisting with payroll administration.

⁕ Staff training and management of overall HR-related queries & requests.

⁕ Maintained health & welfare plans, oversee the day-to-day management of supplies, equipment and operation activities.

⁕ Facilitate & liaison in the recruitment process, scheduling meetings, interviews, events & termination process etc.

Training Manager

⁕ Evaluate employees and identify weaknesses.

⁕ Identify and monitor training needs in the organization, and design, plan, and implement training programs, policies, and procedures.

⁕ Encourage employees for training & Track employee success and progress.

⁕ Staff training, health & safety training, supervision, maintained and achieved the completion of academic & training courses cycle as per calendar in stipulated time.

⁕ Based on research, plan and implement training programs that will prepare employees for the next step of their career paths.

⁕ Recruit trainers, make other trainers' schedules & build quarterly and annual training program, reports, presentations and management of academy administration.

Human Resources Supervisor

⁕ Identified training needs & addressed the employee’s issues, performance, counseling, grievances.

⁕ Conducting interviews, assisting in recruitment process and vetting new staff.

⁕ Counseling staff on HR policies, practices, procedures and managed office workflow.

⁕ Map out learning & development plans, facilitate training sessions, additional training modules regarding performance issues and career growth..

⁕ New hires and refresher workshops for existing employees, made presentations in Ms PowerPoint.

⁕ Administers and coordinates human resources programs such as compensation and benefits, with a primary emphasis on employment and employee relations.

Human Resources Coordinator

⁕ Manage health & safety training, learning & development plans.

⁕ Maintain records of personnel-related data (payroll, personal information, leaves, turnover rates etc.) in both paper and the database and ensure all employment requirements are met.

⁕ Assisting in internal and external HR related inquiries, recruiting process & induction of new staff.

⁕ Coordinate training sessions, seminars, identified training needs & report the staff issues and performance.

Admin & Storekeeping Supervisor

⁕ Inspect deliveries for damage or discrepancies; report those to account for reimbursements and record keeping.

⁕Maintained records keeping, inventory control and managed all documentation including personnel, orders, and supplies.

⁕ Prepared and managed reports, manuals, correspondence using a database & word processing.

⁕ Scheduled health & safety training as needed for employees & gave guidance in handling errors, problems, complaints and disputes.

Office Coordinator

⁕ Schedule conference, plan & manage educational events, like sports day, parent meetings, and orientations.

⁕ Training sessions. Online queries. Briefings & presentations to high officials & the Board of Governors meeting using the latest projectors system.

⁕ Computer operation, management of Institute website queries, composed admission form, generals & annual magazine, public email & complaints.

EDUCATION

• Masters of Business Administration (HRM) Oct 2005 to Sep 2007

IUA, Woolwich, London, United Kingdom

• Diploma in Business Administration (DBA) Sep 2004 to July 2005

Leicester College of Technology, Borough, London, United Kingdom

• Bachelor’s of Arts Degree -1993 to 1995

University of Peshawar, KPK, Pakistan

• Diploma in Computer Applications -1994 to 1995

Allama Iqbal Open University, Islamabad, Pakistan

CERTIFICATIONS & TRAINING

• Office Automation Certificate-1996

Petroman Computer Training Institute, Islamabad, Pakistan

• Certificate in Food Quality Foundation & Hygiene-22nd June 2005

 J Sainsbury’s, United Kingdom

• Certificate in Managing Challenging Behavior-20th Sep 2005

London Borough of Merton, London, United Kingdom

• Escorts Responsibilities & Duties-13 Nov 2009

Reading Borough Council, Reading, United Kingdom

• Certificate in Adult Literacy-26 Oct 2011

City & Guilds, United Kingdom

• Certificate in Adult Numeracy-03 Nov 2011

City & Guilds, United Kingdom

• Health & Safety Certificate-12 Nov 2011

TABS Training, Reading, United Kingdom

• Diploma in Human Resources-Aug 2022

Alison Parkmore, Galway, Ireland (online)

• Google Foundation Project Management-Aug 2022

Coursera Global, Online Learning

• Introduction to SAP ERP Certificate-Aug 2022

Alison Parkmore, Galway, Ireland (online)

• Recruitment Consultant Certificate-Aug 2022

Alison Parkmore, Galway, Ireland (online)

• Managing Employee Performance-Sep 2022

University of Minnesota, USA, (online)

• International Leadership & Organizational Behavior-Sep 2022

Bocconi University and SDA Bocconi, Milan, Italy, (online)

• English Career Development Certificate-Sep 2022

University of Pennsylvania, USA, (online)