Shahzad Alam
Sales
Services offered
Salesforce Developer and Administrator having good knowledge of Software Development
Life Cycle (SDLC). Worked on multiple Salesforce clouds like Sales and Marketing cloud,
Service cloud, Community cloud, and Salesforce CPQ. Hands-on experience in SOQL, Apex,
JavaScript, Visualforce, Lightning Web Components, CTI, Live Chat, Einstein Bot, Platform
Events, Skill Based Routing, and automation tools. Strong understanding of customer
relationship management as well as online engagement. Good Understanding of Business
logic and ability to work well as a part of a team and as an individual. Love my work and am
very passionate about Salesforce development and feel comfortable when working on
projects
Experience
Salesforce Developer and Administrator having good knowledge of Software Development
Life Cycle (SDLC). Worked on multiple Salesforce clouds like Sales and Marketing cloud,
Service cloud, Community cloud, and Salesforce CPQ. Hands-on experience in SOQL, Apex,
JavaScript, Visualforce, Lightning Web Components, CTI, Live Chat, Einstein Bot, Platform
Events, Skill Based Routing, and automation tools. Strong understanding of customer
relationship management as well as online engagement. Good Understanding of Business
logic and ability to work well as a part of a team and as an individual. Love my work and am
very passionate about Salesforce development and feel comfortable when working on
projects
Education
Bs software Engineering
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