SAAD ARSHAD

Determined retail clerk with over 4 year of experience .

Boost its KPIs through outstanding customer loyality-building and sales skills.Constantly received upwards of 90% of positive customer reviews and achieved 30% above average repear customer scores.Becoming a market leader through proven customer support skills.Awarded consultant of the month three times.Helped reduce first response time by 20%with in first quarter of employment.

E-Commerce Specialist ( al-saad Mills Karachi )

Having the Ability to multi-task prioritize and successfully meet several deadlines at once while maintaining attention to detail.

Using spreadsheet or Excel ( Pivot table,vlookups,etc )

in addition to web analytics to stat organized and monitor changes in products sales,and identify opportunities for improvement.

Customer Care & Operation Manager ( Walkeaze )

Deveop customer satisfaction goals and coordinate with the team to meet then on steadt basis

Stay informed on the latest industry techniques and methods.

supervise day to day operations in the CS Department

grow the efficiency of existing Organization's Internal capacity.