Rohail Sadique

Retro V Games, USA | Remote • April 2025 to Oct 2025
Logistics Manager
• Managed end-to-end logistics operations across ocean, air, LTL, and parcel freight, ensuring cost efficiency, on-time delivery, and full customs compliance.
• Prepared and verified all shipping documentation (commercial invoices, packing lists, bills of lading, certificates of origin, e manifests, CBSA/ACE filings).
• Negotiated and managed contracts with carriers across multiple freight modes to secure competitive pricing and reliable service.
• Coordinated domestic transportation scheduling, routing, and dispatch for seamless last-mile delivery and improved customer satisfaction.
• Audited carrier invoices and resolved billing discrepancies to prevent financial leakage and improve cost control.
• Managed freight damage claims with parcel and LTL carriers to increase recovery rates and minimize loss.
• Developed and implemented SOPs and KPIs for parcel and LTL transportation to improve operational visibility and performance.
• Built and maintained strong vendor and carrier relationships to ensure contract compliance and service reliability.
• Ensured full adherence to DOT, CBSA, ACE, and international customs regulations.
Key Achievements:
• Reduced ocean freight costs by 57% through SOP development, KPI monitoring, and competitive RFQ negotiations with
forwarders.
• Achieved significant freight cost reduction in Q3: 10% in LTL, 7.4% on international air base rates, and 6% on last mile shipments rates.
• Implemented transportation optimization strategies (route optimization, shipment consolidation, fuel-efficiency initiatives) that
significantly lowered overall logistics spend.
• Improved on-time delivery and cost efficiency through process standardization and KPI-driven continuous improvement
initiatives.

Berlin Brands Group (BBG), Germany | Remote • January 2023 to May 2025
Operation Specialist
• Coordinate with international suppliers and forwarders for seamless import processes through effective communication and problem-solving.
• Direct shipment progress from start to finish, including tracking, customs clearance, and timely delivery, resolving any delays/disruptions.
• Strengthen operational efficiency by regularly communicating with suppliers, GTS Hongkong team, purchasers, and internal teams.
• Provide timely status updates, resolve operational issues, and accurately classify imports by selecting appropriate transportation methods for seamless import operations.
• Oversee inventory and coordinate with suppliers and forwarders on hazardous goods to adhere to Department of Transportation (DOT) packaging regulations.
• Successfully achieved all shipment milestones and updated systems, such as Limbiq, AGX, and SAP for purchaser transparency
and effective communication.
• Collaborate with selected import forwarders to resolve any shipping issues and enhance a smooth flow of goods.
• Supervise cargo clearance and delivery within free storage times through timely collection, warehouse check-in, and customs reporting.
• Verify and approve freight invoices and credit notes for accuracy to maintain financial control.
• Review invoices for completeness before submission to include all necessary details.
• Attain financial and quality objectives by managing costs, optimizing efficiency, and upholding high standards in import operations.
• Contribute to cost savings and financial accuracy in import operations through meticulous invoice verification.
• Recovered € 200,000 from incorrect invoices by demonstrating attention to detail and diligence in verifying and rectifying billing errors.
 

Premlinx C/O IFS Industries Inc., USA | Onsite • March 2017 – December 2022
Logistics Specialist
• Developed and managed domestic and international air, ground, ocean, and rail connections focused on cost-effectiveness and reliability.
• Analyzed daily freight markets using DAT, C.H. Robinson, and LoadMatch for informed decision-making.
• Scheduled LTL and FTL shipments accurately using the internal Transport Management System (TMS).
• Utilized FedEx, UPS, XPO, SAIA, and ABF portals for scheduling and generating LTL shipping documents.
• Established contacts with LTL carriers to secure competitive price quotes for shipping needs.
• Coordinated inbound, outbound, and return deliveries with carriers for smooth domestic and international operations.
• Resolved customer complaints about damaged items, driver performance, and shipment delays by making necessary adjustments.
• Performed data management tasks, including data mining, analysis, cost/benefit analysis, and process mapping for efficient operations.
• Developed and maintained cost estimates, forecasts, and cost models to aid decision-making and budgeting.
• Managed carrier relationships across all transportation modes to resolve operational issues and support negotiations.
• Secured efficient transportation, cost savings, and high customer satisfaction for smooth logistics operations.
 

Protostar Logistics Inc. | Onsite • January 2014 – March 2017
Senior Operation Executive (Dispatch)
• Secured new freight loads and expanded the customer base through Loadlink, DAT, and TruckStop.com.
• Optimized driving routes using PC Miler and Telogis for timely deliveries, reduced fuel consumption, and lowered transportation
costs, while accurately tracking pickups and deliveries.
• Generated and tracked delivery invoices in TruckStop for accurate documentation and proper billing.
• Provided drivers with required documents, including e-manifest forms for CBSA and ACE in compliance with cross-border regulations.
• Audited driver logbooks for compliance with Dawn Foods Policy and DOT regulations to verify Hours of Service (HOS) adherence and keep accurate records.
• Promptly addressed breakdowns and minimized disruptions by identifying repair points and services using TruckDown.
• Maximized mileage efficiency, reduced deadhead hours, found backhauls, and enhanced revenue and profitability.
• Supported drivers and customers by resolving issues promptly and nurturing strong relationships.
• Contributed to efficient logistics operations by ensuring timely deliveries, cost savings, and regulatory compliance.
 

TradeKey Pvt Ltd | Onsite • January 2011 – December 2013
GBE Service Delivery (Team Lead)
• Directed a team in delivering exceptional customer service for the USA region to ensure satisfaction and retention within company
policies. Addressed customer queries via phone, email, ticket system, and live chat.
• Provided procurement, supply chain, and customs clearance solutions tailored to diverse customer needs.
• Expanded business globally by identifying potential buyers, conducting market analysis, and leading innovative research using search engines, B2B portals, and social media.
• Developed proposals during pre-sales engagements and enhanced client acquisition efforts.
• Managed Search Engine Marketing (SEM) and Pay-Per-Click (PPC) campaigns by overseeing 2,000 keywords on Google AdWords.
• Coordinated online advertising media and marketing media buys by optimizing digital advertising efforts.
• Contributed to TradeKey’s growth by leading a team in customer service, account management, solution provision, buyer acquisition, pre-sales engagement, SEM, and online advertising.
• Recognized as the top performer in the Customer Services Department in Q2 2011 for outstanding customer service and earned an appreciation letter from HR Manager Salman Hameed.
• Acknowledged as the top performer across TradeKey in Q2 2011 for exceptional skills and dedication and receiving an appreciation letter from CEO Junaid Mansoor.
• Achieved the highest retention rate and met revenue targets for the USA region in Q4 2011 by effectively managing customer accounts.
• Completed training on Google AdWords in 2012 as well as gained valuable skills in SEM and PPC advertising to drive traffic and promote TradeKey's services.
• Recognized as the top performer at TradeKey in Q1 2013 for the best retention rate as a Team Lead, demonstrating consistent performance and leadership abilities.
 

Bachelor of Commerce, Allama Iqbal Open University, Lahore
Intermediate in Commerce, Private
Faculty of Science, Haji Abdullah Haroon College
Secondary School Certificate, Al Bairuni Secondary School
Search Engine Marketing (SEM) Training of Google Ad Words, Creative Media PVT Ltd.
D.I.T, Masterman Computer Institute
ACCP (Aptech Computer Certified Professional), Aptech Computer Education
Office Automation, Networking, Hardware Essentials Course, Microsoft Ocean
Master Trainer’s Course, Intel Innovation in Education