Rao Abubakar

By profession i am Food Technologist and having 8 years of experience in food industry and QSR (Confectionary, Bread, Audits, Restaurant Operations and Trainings). Lead Auditor FSSC 22000 and ISO 9001. Expert in Documentation of Food safety systems and Internal Audit, also Working as Consultant Food safety and Pest Control.
Manage FOH and BOH activities.
Monitor over all Restaurant Operation.
Staff training and grooming.
Responsible for Customer satisfaction and good presentation of food delivery to customer.

Responsible for all quality operations QA/ QC and food safety compliance throughout the organization for the production of bakery.
Responsible for establishing procedures, policies, and standard related to quality and food safety.
Lead on site internal and external audits of ISO 9001:2015 QMS, FSSC 22000, ISO 22000:2018 FSMS, HACCP and HALAL.
Responsible to upgrade the recipe to improve product keeping quality, durable and taste profile.
Responsible fo0r customer and consumer response management (HANDLING CUSTOMERS COMPLAINTS).
Supplier audits and development of suppliers for raw and packing material.
Day to day process improvement, change management and system up gradation.
Root cause analysis for customer complaints and execution of CAPA to prevent re-occurrence.
Training of management and floor staff of food safety and quality.
Management of all quality operations including raw and packing material, process and product quality.

BS Hons Food Technology

LA FSSC 22000

LA ISO 9001

HALAAL

ISO 22000