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Lahore
Qasim Waseem

Qasim Waseem

Floor Manager

Customer Service / Support

Lahore, Lahore District

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About Qasim Waseem:

As a dedicated Customer Support Spearhead, I am committed to delivering exceptional service by effectively resolving customer inquiries, troubleshooting issues, and ensuring the highest levels of customer satisfaction. With excellent communication and problem-solving abilities, I manage a diverse range of queries across multiple channels, including email, phone, and live chat. Proficient in the use of CRM systems, ticketing tools, and troubleshooting software, I focus on providing timely, efficient, and empathetic solutions that enhance the overall customer experience. My objective is to build and maintain customer trust while contributing meaningfully to the success and reputation of the organization

Experience

As a dedicated Customer Support Spearhead, I am committed to delivering exceptional service by effectively resolving customer inquiries, troubleshooting issues, and ensuring the highest levels of customer satisfaction. With excellent communication and problem-solving abilities, I manage a diverse range of queries across multiple channels, including email, phone, and live chat. Proficient in the use of CRM systems, ticketing tools, and troubleshooting software, I focus on providing timely, efficient, and empathetic solutions that enhance the overall customer experience. My objective is to build and maintain customer trust while contributing meaningfully to the success and reputation of the organization

Education

I have Done M.Sc in Mass Communication

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