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Osama Ashfaq

Osama Ashfaq

Senior Associate Scheduling | PsychPlus

Customer Service / Support

Karachi, سندھ

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About Osama Ashfaq:

I have a diverse background in customer service, telesales, and executive support. Over the years, I’ve worked in both the banking and healthcare industries, where I handled inbound/outbound calls, digital support chats, telesales for financial products, and insurance coordination. In addition, I’ve served as a Personal Assistant to the CEO, managing schedules, communication, and high-level administrative tasks. This combination of front-line support and executive-level experience has strengthened my multitasking, communication, and problem-solving skills.

Experience

I have a diverse background in customer service, telesales, and executive support. Over the years, I’ve worked in both the banking and healthcare industries, where I handled inbound/outbound calls, digital support chats, telesales for financial products, and insurance coordination. In addition, I’ve served as a Personal Assistant to the CEO, managing schedules, communication, and high-level administrative tasks. This combination of front-line support and executive-level experience has strengthened my multitasking, communication, and problem-solving skills.

Education

I hold a Bachelor's degree in Commerce (B.Com), which provided me with a solid foundation in business, finance, and accounting. This educational background has helped me understand key financial concepts and client needs, especially during my roles in banking and customer service.

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