mustaqeem uddin

Departmental Secretary / Admin Officer

Current     Regional Blood Center Karachi 

Details: 

• Screens incoming telephone calls, 
• Where appropriate deals with Queries and enquiries.
• Coordinate arrangement for internal and external meetings, and assemble appropriate material for the meetings/conferences/ social media.
• Daily follow ups with interdepartmental on different assignments and update concern line manager.
• Coordinate the diary, schedules and coordinates travel arrangements for the concerned line manager.
• Responsible for receiving of incoming & outgoing mails and maintain their records.
• Independently ensure and supervise respective filing system efficiently.
• The incumbent must be able to maintain a high level of confidentiality, tact, and decisiveness while working under the pressure of constantly changing priorities, unanticipated urgent demands, and multiple tasks and projects with completing deadlines.
• Maintain a safe and clean environment by adhering to safety procedure and regulation as per SOPs of RBC Karachi.

Any other assignment given by the management.

2019-02-    Manager Administration

2019-11     Karachi psychiatric Hospital

Details: 

• Monitoring via CCTV various departments and other hospital linkages.
• Daily follow-ups with Maintenance and Housekeeping Departments and clinics and Pharmacy department or canteen other departments also
• Meeting with supervisor and staff regarding any issue related to OPD or Clinic, duty roster.
• Daily check In Door or our door OPD patients’ issues and meeting with hospitalized patients’ or attendants having need discounts or other problems.
• Day-to-day report GM and directors.
• If anything is required for hospitals or clinics prepare a purchase order (PO).
• Maintain inventory, daily follow ups check and balance of medicine expiry.
• Arrange camp, 
• Weekly meeting with the director, if any queries of staff and hospital.
• Maintaining all policies and procedures manuals
• Hiring and training administrative staff
• Delegating tasks to administrative assistants
• Creating personnel folders for new hires
• Monitoring and projecting staffing needs

2017-09-    Receptionist / Admin & Insurance officer

2018-11     Top Care Medical Center (Abu-Dhabi. UAE)

Details: 

• Greet and welcome Patients/visitors as soon as they arrive at the medical center
• Answer, screen and forward incoming phone calls
• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g., pens, forms and
• brochures)
• Provide basic and accurate information in-person and via phone/email
• Receive, sort and distribute daily mail/deliveries
• Maintain office security by following safety procedures and controlling access via the reception desk
• (Monitor logbook)
• Order office supplies and keep inventory of stock
• Update calendars and schedule driver’s trips
• Arrange internal and external transportations for patients, activities, trips, employee, etc.
• Perform other clerical receptionist duties such as filing, photocopying, etc.
• Perform all other ad hoc tasks assigned by the line manager.
• Proficiency in Microsoft Office applications 
• Hands-on experience with office equipment (e.g. Printers) 
• Professional attitude and appearance 
• Solid written and verbal communication skills
• Ability to be resourceful and proactive when issues arise 
• Excellent organizational skills

2012-01        Program Assistant & Admin Officer & OPD Incharge

2017-08        The Indus Hospital Karachi

Details: 

• Responsible for all clinic staff. 
• Make sure all clinic staff members be punctual and performing their duties properly. 
• Request and arranging all clinic, office supplies and or equipment’s. 
• Managing reporting and receiving of all clinic supplies and/or equipment’s. 
• Maintain Consultants O.P.D in shift. 
• Responsible for updating and sending records regarding MIS error report whenever required.  
• Sending Courier weekly/Monthly bases. 
• Responsible to make it sure all assigned personals are working properly. 
• Responsible to make it sure all equipment’s work properly.     

2007-11-      OPD Supervisor

2012-01        The Indus Hospital Karachi

Details: 

• Coordinating and enforcing smooth and proper functioning of all activities at the Ghori ID Clinic. 
• Responsible for making weekly request for patient’s food basket. Making sure all items in the food store have been received. 
• Responsible for making weekly request for drugs’, receiving them at the clinic and monitoring disbursement. 
• Maintaining appointment list for all DOTs patients. 
• Taking up all facility, clinic and office maintenance issues directly with the various hospital departments. 
• Focal person for receipt of DOT’s medication at the PTP center. 
• Responsible for the smooth flow at all clinics at the Ghori ID Clinic. 
• Maintaining and enforcing strict infection control at the Ghori ID Clinic. 
• Enforcing and coordinating all clinic activities. 
• Ghori I.D Facility (TB.MDR-R9) In-Charge. 
• Manage Ghori I.D Clinic, (MDR-PDR-XDR), DOTS patient and also arranged medicines up to Date in order. 
• Manage the distribution of medicine for MDR Patient on Weekly/Monthly basis. 
• Consumption and acknowledgment of medicines and store items and keep patients return files updated.  
• Reporting management about working on daily/weekly basis. 
• Responsible to arrange solutions for all the patient’s queries or problems. 

Participation in the Following On-Job Training Programs:

• Diagnosis & Management of Drug Resistant Tuberculosis 
• FUNVERKED Connect about Communication Skills 
• Mastering Positive Attitude in Communication and Teamwork 
• Fire Fighting 
• Actions by Intentions – The Accountable Self 
• Information, Education & Communication Material For TB Control 
• Training on Case Management of DR-TB For Paramedics 
• Language of Communication in Work Place

2005-12-      Receptionist cum Cashier

2007-06        Chinot General Hospital

Details: 

• Responsible for monitoring of storage and there arrangement. 
• Updating the management about working on daily basis.  
• Maintain record up to date

2016-09-      Restaurant Manager 

2017-08       The Fat Burger (Hyper star Dolmen mall food court)

Details: 

2015-06        Shift Manager 

2016-09        Italiano food Lazzaro Restaurant (Dolmen Mall Tariq Road Food Court) – Chef Tahir Chaudhry

Details: 

MAS Public Administration (freeze one paper remain)

B.com

Intermediate 

Matric

Hotel Management Diploma