beBee background
Professionals
>
Karachi
musrat musrat

musrat musrat

Technical Support

Customer Service / Support

Karachi, سندھ

Social

About musrat musrat :

Technical Support and IT enthusiast with 2 years of experience in troubleshooting hardware, software, and network issues. Completed SQA and Cybersecurity internships, gaining basic knowledge of Jira software and OWASP tools for testing and security. Skilled in customer support, problem-solving, and IT maintenance, with a strong interest in improving system performance and security.

Experience

2+ years of experience providing excellent customer support in IT and technical environments.

Skilled in resolving customer issues, troubleshooting technical problems, and ensuring satisfaction.

Experienced in using Jira and other tools for reporting and tracking customer queries.

Strong communication, problem-solving, and interpersonal skills.

Knowledge of basic cybersecurity and SQA practices, enhancing service quality and system reliability.

Education

Master’s in Computer Engineering – Gained advanced knowledge in computer systems, software development, networks, and cybersecurity, with practical experience in technical projects and problem-solving.

Professionals in the same Customer Service / Support sector as musrat musrat

Professionals from different sectors near Karachi, سندھ

Jobs near Karachi, سندھ

  • Technical Sales Intern

    1 week ago

    Tricom Power Karachi

    A technical sales intern collaborates with the sales and technical teams to understand product details and specifications, assists in preparing and delivering technical presentations to potential clients. · ...

  • Technical Documentation Specialist

    1 month ago

    eSpark Consulting Group Karachi Division

    eSpark Consulting Group seeks skilled Technical Writer / Technical Documentation Specialist for preparing comprehensive technical documentation. · ...

  • Technical Manager

    1 week ago

    Jhpiego Karachi

    Jhpiego is seeking a Technical Manager (Blood Bank) to support the implementation of facility-level strengthening activities across Tando Allah Yar, Matiari, and Mirpurkhas districts of Sindh. · ...

See jobs in Karachi, سندھ