Mahum Chaudhary

I have a proven track record of implementing and managing Salesforce solutions to optimize sales operations and enhance customer relationship management. My 4+ years of experience have equipped me with a comprehensive understanding of the platform's functionalities and the ability to customize and configure it to meet specific business needs.

• Certified with 4+ years of experience
• Communicating with the business to fill gaps in requirements
• Writing and maintaining technical and functional specifications
• Serving estimates for the user stories
• Providing UAT support to testers to ensure a seamless testing process
• Using Copado to create branches and deployments
• Assuring quality throughout the SDLC
• Working on automation tools such as workflow rules, flows and process builders
• Setting up and controlling user profiles and access levels
• Testing requirements to identify issues and reporting necessary modifications
• Using client application data loader to bulk update/ inserting data
• Working on reports and dashboards to give 360 degree of ongoing activities to users
• Leading cross-functional teams in the development, documentation and delivery of process innovations.
• Functional knowledge in Search / Enterprise Search and Salesforce.com

Bachelors Computer Science