Kamal Zaffar

Talented manager with a successful career and advanced team leadership, planning, and organizational skills. Easily provide staff with the tools they need to complete regular tasks and cater to consumer requests. diligent mentor and trainer with exceptional management skills and a results-oriented mindset.
 

Station Services Manager
LMKR (BRT Peshawar)
Jul 2020 - Present 
Increased total efficiency by 20% as a result of departmental collaboration to develop cross-functional organizational capabilities. 
Provided decision-makers with input on employee performance and training requirements, which led to improvement in employee productivity.
The team's performance increased as a result of constant monitoring and mentoring of team members' daily activities. 
Maintained a quick Passengers flow to reduce platform congestion, attaining a 5% platform congestion rate. 
Handled the security, stations operations, and personnel for 30 stations, attaining a 98% grade for overall station services. 
Achieved a 95% resolution rate by documenting all events and defects in the Complaint Management System (CMS) and Fault Management System (FMS) and promptly resolving them.
Achieved a safety rating of 100% by implementing all necessary safety-related processes, such as evacuation, and congestion control, while coordinating with emergency services and the Security Team.
 Logistics & Admin Manager
Maqbool Associates Pvt Ltd (BRT Peshawar)
Apr 2018 - Feb 2020 
Created and implemented an employee appreciation programme, which lled to a 20% rise in employee satisfaction. 
By working together with department heads to enhance cross-functional processes and communication.
Carried out a thorough organizational study to pinpoint areas that needed improvement, which led to decrease in operating costs. 
Implemented a performance management system that resulted in a 10% productivity increase and a 5% drop in absenteeism.
Managed the hiring process, which resulted in a 10% reduction in time to hire and a 20% increase in qualified candidates. 
Planned and carried out company-wide conferences, meetings, and events.
Monitored logistics performance and found areas for improvement.
Managed projections and budgeting for logistics to ensure efficient operations.
Contracts for logistics and transportation were negotiated to lower shipping costs.
Increased safety standards and monitoring practises reduced worker accidents.
Logistics Supervisor
NADEC Foods (KSA)
Jan 2017 - Mar 2018 
A 15% increase in storage capacity was achieved by organizing the warehouse space and designing the layouts to allow for maximum storage possibilities. 
Worked together with other supervisors to keep operations and communication across departments running smoothly.
Maintained predetermined stock levels based on demand and sales projections, and 95% of orders were accurately filled on time.
Trained new employees on work responsibilities, corporate regulations, and safety procedures. 
Fully completed paperwork, fast identification of discrepancies, and 100% accuracy rate in addressing for resolution.
Reduced errors by 25% as a result of identifying problems, analysing data, and offering remedies. 
Moved inventory by planning the movement of commodities to and from the warehouse and coordinating inventory transfers with associated departments. 
Maintained equipment in working order by enforcing operating guidelines, resolving problems, mandating preventative maintenance, and contacting repairmen, resulting decrease in equipment downtime. 
Managed and carried out scheduled stock takes on a monthly and mid-month basis, with a 98% accuracy rate
Improved efficiency by producing daily MIS reports & reports to ensure key vital components of the stock. 
Monitored and kept the cold store's typical product temperature, according the company's specifications. 
 

Logistics Specialist
Schlumberger (Islamabad)
Nov 2014 - Nov 2016 
Had a 97% on-time delivery rate by using collaboration and planning abilities to complete tasks on time. 
By using efficient logistics management and travel route planning, on-time arrival consistency was increased consistently, cutting down on customer complaints by 20%. 
Reduced transportation expenses by 15% by tracking, analysing, and reporting domestic freight and carrier management performance against predetermined goals. 
A 95% on-time delivery rate was achieved because of arranging transportation for the relevant segments and planning to satisfy the need of logistics in a certain time frame and at the lowest possible cost. 
Conducted monthly QHSE audits of vendors to ensure adherence to safety requirements.
Reduced tracking time to minimum by maintaining a single sheet to track every vehicle. 
With a 99.9% success rate for the rig transportation, I planned and organised a fleet of 180 trucks.
Conducted monthly transportation cost distribution based on segment utilization, optimizing transportation expenses, and lowering them by 10%.

 Supply Chain and Admin Officer 
 Abbas Brothers (Peshawar)
 Apr 2009 - Jan 2013
 

Through careful monitoring and coordination, the supply chain performance of external vendors was improved by 20%. 
Negotiated contracts with vendors and suppliers that produced a 15% cost reduction. 
Had a 95% accuracy record in managing the Supply chain distribution network, logistics, trade compliance, and warehouse management. 
Submitted purchase orders and restocked supplies to keep required stock levels.
Implemented a record filing system that resulted in improvement in document management.
Designed work plans for employees that fully accounted for operational requirements.
By tracking and recording operating costs, wasted spending was reduced by 10%. 

Business Development Officer

Jazz (Peshawar)
Aug 2008 - Mar 2009 
A successful sales strategy was created and implemented, which resulted in a 15% rise in customers.
Facilitated the sales team constantly exceeding goals by 10 %.
Successfully completed transactions, generating over 0.5 million in revenue.
conducted customer research to identify opportunities for account penetration, account growth, and market expansion.
 

Education
 

Preston University
Master's Degree, Project Management
2013 - 2015
 

Edwardes College Peshawar
Bachelor’s Degree, International Relations, and Economics
2008 - 2010