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ihsan saleem

ihsan saleem

Technical support | Linux Admin

Services provided: Linux System Administrators , Technical Support / Help Desk (Hardware / Software)

Lahore, Lahore District
(0)
$20 / hour
Approximate rate

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About ihsan saleem:

I have an abundance of experience in Linux Administration like managing VPS Server, VM's, Web hosting, AWS EC2, DNS configuration email records, and all related services.

Here is what I can bring to your project:

Top-notch experience in Linux Administration, WHM Cpanel emails & Server Management 
Extensive experience in resolving server and website/email-related problems.
Expert ability in "Server Management" and try to improve its efficiency.
Experience administering, installing configuring and maintenance of linux.
Experience installing, upgrading and configuring Redhat Linux 8 & 9.
Responsible for creating and managing user accounts, security, rights, disk space and process monitoring in Alma , Centos and RedHat Linux.
Configuration of DNS, FTP, remote access and security management.
Creates Linux virtual machines using VMware virtual center.
install upgrade and manage packages via RPM and DNF package management upgrade kernel patches, system configuration, and performance tuning on Linux systems.
Install, configure and supports apache on Linux Production server.
manage patches configuration , version control , service pack, and review connectivity issues regarding security problems.
Manage system routine backups.
Monitoring IT infrastructure with Zabbix.

Someone who cares about helping you succeed and bringing value to the organization.

Experience

Success-Driven, results-focused, and adaptable IT professional experience in IT operations and encompassing technical support and workstation maintenance. Desire to work as a team member in a challenging and dynamic environment with maximum utilization of my skills and knowledge, for continuous growth and achievement of both myself and the company.

 

Technical skills:

 

  • Proven work experience as a Technical Support Engineer.
  • Hands-on experience with Linux OS environments.
  • Configuring Servers.
  • Google Workspace, Office 365, POP, IMAP, SMTP Email Servers.
  • Firewalls.
  • Version Control using Git.
  • Virtualization.
  • Zabbix Monitoring Tool
  • Docker
  • Kubernetes
  • Basic Linux Shell Scripting.
  • Basic Python Programming Language

 


Professional Experience:

Serversea.com                                                                                                 Mar-2017 Till March 2021
Technical Support                                                                                              

Roles & Responsibilities:

 

  • Provide L1, and L2 support, Remote support, coordination with the user, and other Engineers.
  • Performing routine audits of systems and software.
  • Linux Servers installation, Configuration, and troubleshooting.
  • Assistance with the training of staff and compiling procedural documentation.
  • Diagnose and resolve OS, network, and other failures.
  • Controlling WHM/cPanel Web Hosting and Plesk Control Panels, DNS, Web, and Mail Exchange servers. 
  • Handle support tickets and coordinate with other Engineers for problem resolution.
  • Interacting with clients via phone calls, live chat, web-based systems, and resolving their problems.
  • Skilled in providing 24 X 7 support.

     

Professional Experience:

Serversea.com                                                                                                               Mar 2021-Present
Linux Admin                                                                                                         

Roles & Responsibilities:


 

  • Server Management
  • User Management
  • File Permissions
  • Disk Management 
  • Package Management
  • Server Setup and Monitoring
  • Networking
  • Task Automation/ Scheduling
  • Log Rotation / backup
  • OS Optimization
  • Performance Tuning
  • Security Patching
  • Upgrading of OS
  • Server Hardening
  • Major Files Backup
  • Software Management
  • Providing Tech Support
  • Maintain System Security

Education

Graduation in BSIT from Virtual Univerity of Pakistan

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