IBNE ASJAD

• Monitoring Of Live Complaint Portal (Alerts/Notifications)
• Ensuring High Availability & Integrity of Web Portals
• Activation Of Inbound & Outbound e-Tickets
• Self Investigation Of Technical Issues (Severity Level of Issues)
• Troubleshooting Of System Level Glitches
• Continuous Tracking of e-Tickets Till The Resolution
• Monitoring of System Performance, Bug Fixing & Reporting
• Flow Control & Investigation Cycle
• Closing of Events

Technical Support
• Monitoring Of Live Complaint Portal (Alerts/Notifications)
• Ensuring High Availability & Integrity of Web Portals
• Activation Of Inbound & Outbound e-Tickets
• Self Investigation Of Technical Issues (Severity Level of Issues)
• Troubleshooting Of System Level Glitches
• Continuous Tracking of e-Tickets Till The Resolution
• Monitoring of System Performance, Bug Fixing & Reporting
• Flow Control & Investigation Cycle
• Closing of Events
System Administration
• Technical Requirement Gathering
• Production of Business Document/ Sign-offs
• Continuous Development Process of BETA Version Portals
• Implementation Process Of Change Requests
• Password Recovery
• Data Analysis
Project Management In Technical Aspects
• Initial Scrutiny Of Research Grant Applications
• Assignments Of Full Project Proposal
• Production Of Thematic Panels
• Scheduling Of Approval Committee Meetings
• Result Announcements
• Requisition of Implementation Plans
• Monitoring of Annual Progress
• Assignment for Budgeting
• Audit Vetting Process

MS(Computer Science)

IBM Cyber Security Analyst

ISC Cyber Security