
Hamza Butt
Customer Service / Support
About Hamza Butt:
Motivated and versatile professional with experienced as an Authorisation and Referral Coordinator, leveraging strong communication and organisational skills.
Experience
- Authorisation & Referral Coordinator – Tekboox | 2024 – Present
- Process and manage prior authorizations and insurance verifications with accuracy.
- Coordinate referrals between providers, patients, and insurance companies to ensure timely healthcare delivery.
- Maintain compliance with healthcare policies while achieving high service quality.
- Customer Sales Executive (UK Loft Insulation Campaign) – 1 in 4 BPO | 2022 – 2023 (4–5 months)
- Handled outbound calls, educating customers on energy efficiency and insulation solutions.
- Consistently met sales targets while ensuring customer satisfaction and compliance with campaign guidelines.
- Customer Sales Executive (USA Energy Campaign) – Xtrasource | 2021 – 2022 (6 months)
- Provided energy service solutions to U.S. customers through outbound communication.
- Built strong customer rapport, resolving queries and contributing to repeat business.
- Business Partner – Family Fancy Lights Business | Before 2021
- Assisted in managing sales operations, procurement, and client relations.
- Supported business growth through customer service and retail management.
Education
- Intermediate (ICS) – Concordia Colleges | Completed
- Matriculation (Computer Sciences ) – The Educators | Completed
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