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Lahore Cantt
Hamza Butt

Hamza Butt

Authorisation and Referral Coordinator

Customer Service / Support

Lahore Cantt, Lahore District

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About Hamza Butt:

Motivated and versatile professional with experienced as an Authorisation and Referral Coordinator, leveraging strong communication and organisational skills.

Experience


 

  • Authorisation & Referral Coordinator – Tekboox | 2024 – Present
    • Process and manage prior authorizations and insurance verifications with accuracy.
    • Coordinate referrals between providers, patients, and insurance companies to ensure timely healthcare delivery.
    • Maintain compliance with healthcare policies while achieving high service quality.

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  • Customer Sales Executive (UK Loft Insulation Campaign) – 1 in 4 BPO | 2022 – 2023 (4–5 months)
    • Handled outbound calls, educating customers on energy efficiency and insulation solutions.
    • Consistently met sales targets while ensuring customer satisfaction and compliance with campaign guidelines.

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  • Customer Sales Executive (USA Energy Campaign) – Xtrasource | 2021 – 2022 (6 months)
    • Provided energy service solutions to U.S. customers through outbound communication.
    • Built strong customer rapport, resolving queries and contributing to repeat business.

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  • Business Partner – Family Fancy Lights Business | Before 2021
    • Assisted in managing sales operations, procurement, and client relations.
    • Supported business growth through customer service and retail management.

Education


 

  • Intermediate (ICS) – Concordia Colleges | Completed
  • Matriculation (Computer Sciences ) – The Educators | Completed

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