Hamna Shah

Enthusiastic and adaptable professional with a strong academic background, holding both a Bachelor’s and Master’s degree in English Literature. Skilled in communication, problem-solving, and relationship-building, with experience in both teaching and customer service. Developed patience, leadership, and effective teaching strategies in the classroom, while also gaining strong interpersonal and client management skills as a Customer Care Associate. Eager to contribute strong communication abilities, adaptability, and a people-focused approach to future professional opportunities.

I have experience working as a teacher and as a customer care associate, which helped me build strong communication and problem-solving skills.

I hold a bachelor’s and master’s degree in English, which strengthened my language, communication, and analytical skills.