Farhan Muzaffer

Professional Experience. Doing jobs in the mobile phone industry since 2004.With different companies and different designations mostly my experience is customer care centers' after-sale services warranty claims & Non Warranty Cell phone Repairing. Software. Installation of mobile phone software-related devices after changing motherboard IMEI rebuild & software upgrade. download flashing files latest version firmware update. Hardware. assemble and disassemble phones with official tools troubleshoot and quickly diagnose faults. hardware expertise levels 1,2,3,4. change BGA ic reballing & replacement. ESD LAB. Must use Electro Static discharge equipment. Expertise Samsung, Tab, iPhone, iPad, Nokia, Sony Ericsson, One plus, Blackberry, and other brands phones. Repairing experience and good knowledge about hardware & software. Official Training. Attend training SAMSUNG HHP in the Dubai Note7 official training. And monthly basis training in Pakistan at Lahore and Karachi training about software & hardware-related issues and information about new upcoming models' futures. Certificate. Basic level technical certificate from Samsung Electronics Awarded Master Engineer Certificate. achieved essential skills and technical proficiencies in HHP products and is awarded Master Engineer certificate for demonstrating knowledge and skills through overall performance assessment and analysis in accordance with industry requirements adopted by Samsung Electronics. Certificate. Certificate of Performance From United Mobile for Excellent performance in customer care Department.

Professional Experience. Doing jobs in the mobile phone industry since 2004.With different companies and different designations mostly my experience is customer care centers' after-sale services warranty claims & Non Warranty Cell phone Repairing. Software. Installation of mobile phone software-related devices after changing motherboard IMEI rebuild & software upgrade. download flashing files latest version firmware update. Hardware. assemble and disassemble phones with official tools troubleshoot and quickly diagnose faults. hardware expertise levels 1,2,3,4. change BGA ic reballing & replacement. ESD LAB. Must use Electro Static discharge equipment. Expertise Samsung, Tab, iPhone, iPad, Nokia, Sony Ericsson, One plus, Blackberry, and other brands phones. Repairing experience and good knowledge about hardware & software. Official Training. Attend training SAMSUNG HHP in the Dubai Note7 official training. And monthly basis training in Pakistan at Lahore and Karachi training about software & hardware-related issues and information about new upcoming models' futures. Certificate. Basic level technical certificate from Samsung Electronics Awarded Master Engineer Certificate. achieved essential skills and technical proficiencies in HHP products and is awarded Master Engineer certificate for demonstrating knowledge and skills through overall performance assessment and analysis in accordance with industry requirements adopted by Samsung Electronics. Certificate. Certificate of Performance From United Mobile for Excellent performance in customer care Department.

Bechlor s in commerce

Diploma in Electronics & telecommunications

Matric